Troubleshooting

Troubleshooting for Windows:

Q: I see "File hidden by Slack limit". What can I do to show the file?
A: The most straightforward way to handle this is to first remove most of the users from your Slack, pay for Slack for a single user's cost, then export your chat history.

Q: My Slack mentions aren't mentioning people in Discord!
A: Slackord isn't designed to map users from Slack to Discord.

Q: Slackord doesn't run at all when I attempt to open it!
A: You may need to install the latest .NET Runtime for Windows here.

Q: I have an issue that wasn't covered here!
A: Please visit the Slackord community Discord server and post in #slackord-help.