[feature] subject Regexfilter

README.md

@@ -5,7 +5,29 @@ An plugin for [osTicket](https://osticket.com) which posts notifications to a [S
 Install
 --------
 Clone this repo or download the zip file and place the contents into your `include/plugins` folder.
+Login (admin level) in your Osticket activate and visit settings:
+* Webhook URL
+Required: this is your Slack webhook URL
+* Ignore when subject equals regex
+Optional: do you want to ignore specific subjects? Set a PHP regex here.
+leave empty to allow all tickets to be sent to slack
+
+Changelog
+---------
+0.3 - 17 december 2016
+[bugfix] "PHP syntax error" by ramonfincken
+
+0.2 - 17 december 2016
+[feature] "Ignore when subject equals regex" by ramonfincken
+
+0.1 - 3 december 2014
+[release] "Init" by thammanna
+
+Authors
+-------
+thammanna https://github.com/thammanna/osticket-slack
+ramonfincken https://github.com/ramonfincken/osticket-slack
 
 Info
 ------
-This plugin uses CURL and tested on osTicket-1.8.
+This plugin uses CURL and tested on osTicket-1.8 and osTicket-1.9.12.

slack/config.php

@@ -11,7 +11,11 @@ function getOptions() {
             'slack-webhook-url' => new TextboxField(array(
                 'label' => 'Webhook URL',
                 'configuration' => array('size'=>100, 'length'=>200),
-            )),			            
+            )),
+            'slack-regex-subject-ignore' => new TextboxField(array(
+                'label' => 'Ignore when subject equals regex',
+                'configuration' => array('size'=>100, 'length'=>200),
+            )),	            
         );
     }	
 }

slack/plugin.php

@@ -2,7 +2,7 @@
 
 return array(
     'id' =>             'osticket:slack', 
-    'version' =>        '0.1',
+    'version' =>        '0.3',
     'name' =>           'Slack notifier',
     'author' =>         'Thammanna Jammada',
     'description' =>    'Notify Slack on new ticket.',

slack/slack.php

@@ -1,5 +1,4 @@
 <?php
-
 require_once(INCLUDE_DIR.'class.signal.php');
 require_once(INCLUDE_DIR.'class.plugin.php');
 require_once('config.php');
@@ -13,7 +12,11 @@ function bootstrap() {
 
 	function onTicketCreated($ticket){		
 		try {			
-			global $ost;		
+			global $ost;
+
+			$regex_subject_ignore = $this->getConfig()->get('slack-regex-subject-ignore');
+			$ticket_subject = $ticket->getSubject();
+
 			$payload = array(
 						'attachments' =>
 							array (
@@ -26,7 +29,7 @@ function onTicketCreated($ticket){
 									'fields' => 
 									array(
 										array (
-											'title' => $ticket->getSubject(),
+											'title' => $ticket_subject,
 											'value' => "created by " . $ticket->getName() . "(" . $ticket->getEmail() 
 														. ") in " . $ticket->getDeptName() . "(Department) via " 
 														. $ticket->getSource(),
@@ -36,7 +39,18 @@ function onTicketCreated($ticket){
 								),
 							),
 						);
-
+
+
+			/** Filter on subject based on regex ? */
+			if(isset($regex_subject_ignore) && $regex_subject_ignore != '') {
+				if(preg_match($regex_subject_ignore, $ticket_subject)) {
+					error_log('The message slack notification was ignored due to subject ('.htmlspecialchars($ticket_subject).') regex ('.htmlspecialchars($regex_subject_ignore).') ignore match.');
+					return;					
+				}
+
+			}
+			/** /Filter on subject based on regex ? */
+
 			$data_string = utf8_encode(json_encode($payload));
 			$url = $this->getConfig()->get('slack-webhook-url');
 
@@ -64,4 +78,4 @@ function onTicketCreated($ticket){
 			error_log('Error posting to Slack. '. $e->getMessage());
 		}
 	}	
-}
+}