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docs: add an FAQ to the Teams docs (#283)
* chore: run npm upgrade * docs: add an FAQ to the Teams docs Covers the common case of "CEO buys shorebird, wants CTO to set up apps" * chore: link to issue --------- Co-authored-by: Bryan Oltman <[email protected]>
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@@ -72,3 +72,31 @@ However you're welcome to [contact us](mailto:[email protected]) and we | |
will be happy to help you transfer ownership of an app. | ||
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https://github.com/shorebirdtech/shorebird/issues/1225 | ||
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# FAQ | ||
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## Another person purchased Shorebird, but they want me to create the apps? | ||
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Shorebird currently only has app-level sharing, rather than account-level sharing | ||
so it's not possible to set up billing for a "group" of users, but when an app | ||
is created it is associated with an "owner" account, to which installs are billed. | ||
We plan to add account-level sharing later this year: | ||
https://github.com/shorebirdtech/shorebird/issues/739 | ||
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To create apps which are billed to someone else, there are 3 options: | ||
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1. If this person is able to create the apps (run `shorebird init` in the | ||
codebase), then those apps will then be associated with their account and | ||
they can set per-app permissions accordingly, as per the above instructions. | ||
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2. If this person does not want to create the apps themselves, it is possible | ||
for you to do so, and we can then transfer the apps to their account for them | ||
to manage. | ||
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3. It's also possible for us to manually associate their Stripe Customer | ||
with your account, so that you can create and administer access to apps | ||
but have the billing sent to their Stripe account. | ||
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For either option 2 or 3, please reach out to [email protected] and | ||
tell us which option you would like to pursue and the email addresses associated | ||
with the accounts, and we would be _happy_ to help! |