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docs: add an FAQ to the Teams docs (#283)
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* chore: run npm upgrade

* docs: add an FAQ to the Teams docs

Covers the common case of "CEO buys shorebird, wants CTO to set up apps"

* chore: link to issue

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Co-authored-by: Bryan Oltman <[email protected]>
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eseidel and bryanoltman authored Aug 21, 2024
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Expand Up @@ -72,3 +72,31 @@ However you're welcome to [contact us](mailto:[email protected]) and we
will be happy to help you transfer ownership of an app.

https://github.com/shorebirdtech/shorebird/issues/1225

# FAQ

## Another person purchased Shorebird, but they want me to create the apps?

Shorebird currently only has app-level sharing, rather than account-level sharing
so it's not possible to set up billing for a "group" of users, but when an app
is created it is associated with an "owner" account, to which installs are billed.
We plan to add account-level sharing later this year:
https://github.com/shorebirdtech/shorebird/issues/739

To create apps which are billed to someone else, there are 3 options:

1. If this person is able to create the apps (run `shorebird init` in the
codebase), then those apps will then be associated with their account and
they can set per-app permissions accordingly, as per the above instructions.

2. If this person does not want to create the apps themselves, it is possible
for you to do so, and we can then transfer the apps to their account for them
to manage.

3. It's also possible for us to manually associate their Stripe Customer
with your account, so that you can create and administer access to apps
but have the billing sent to their Stripe account.

For either option 2 or 3, please reach out to [email protected] and
tell us which option you would like to pursue and the email addresses associated
with the accounts, and we would be _happy_ to help!

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