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更新:实名信息变更指引 #1242

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Nov 30, 2024
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7 changes: 6 additions & 1 deletion content/zh-cn/docs/srs/real-name-info.md
Original file line number Diff line number Diff line change
Expand Up @@ -64,6 +64,12 @@ weight: 700

需要说明的是,即使银行卡绑定的身份信息已经变更,在不主动解绑银行卡的情况下,原信息的微信支付仍能使用新身份信息绑定的银行卡支付。

### 支付宝

1. 理财账号所持有的**货币基金**(不包括余额宝)最后一次分红T+2后可以电话联系支付宝客服修改理财账号的实名信息。

1. 身份证号变更后无法直接使用芝麻信用,满足如下条件:(A)中国大陆公民(B)年满16周岁(C)支付宝完成实名认证,可以电话联系支付宝客服修改。

### 各类实名制会员卡

```csv
Expand All @@ -84,5 +90,4 @@ CA(凤凰知音),发送新旧身份证、新旧户口本人口信息卡页、同
12306 App,有封号风险
证券,暂无
网商银行,暂无
支付宝,即使按照流程修改信息后,也有部分业务(如理财和基金)提示身份证信息校验失败,客服无法解决问题。<br>支付宝所获取的人口信息(即使新证件 12306 人脸识别已经通过)可能无法立即同步,因此不要在改证后立刻注销原账号
```