Common Issues

OS Support

MunkiReport 5.x supports macOS clients from OS X 10.9 and up. Note: Some report datapoints of MunkiReport require newer versions of macOS. Clients older than 10.9 may work, but are unsupported and untested.

OS X Server Hanging and not-closing http-connections

On OS X Server 5.0.15 (and before?) sometimes http connections aren't closed as mentioned here: Digest authentication freezes Apache on OS X Server 5.0 A solution is to edit

/Library/Server/Web/Config/apache2/httpd_server_app.conf

and comment-out this line:

#LoadModule auth_digest_apple_module ${SERVER_INSTALL_PATH_PREFIX}/usr/libexec/apache2/mod_auth_digest_apple.so

Warranty lookup fails

On Monday October 19, 2015, Apple added a captcha to their popular https://selfsolve.apple.com URL. This change has made several of the scripts we use within our environments for checking Applecare warranty info useless.

Deleting machines

An admin can delete any machine with a specific URL.

2.4.3 and lower https://munkireport.fqdn/index.php?/admin/delete_machine/SERIALNUMBER

2.5.0 and higher https://munkireport.fqdn/index.php?/manager/delete_machine/SERIALNUMBER

2.6.3 and higher Due to security concerns deleting machines has become a bit more complicated. You will need to obtain a session cookie, a CSRF_TOKEN and then send a DELETE http request to https://munkireport.fqdn/index.php?/manager/delete_machine/SERIALNUMBER

Alternatively, you can delete a machine by clicking Edit in any list view, then clicking the X that appears to the right of the machine's name.