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.github: Add issue templates
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jbjorkang committed Dec 21, 2023
1 parent e94c654 commit f3026bc
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36 changes: 36 additions & 0 deletions .github/ISSUE_TEMPLATE/1-bug-report-false-positives.yml
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---
- name: Reporting false positives
description: This form is to report false positives in our DNS block lists.
labels:
- bug
- report

body:

- type: markdown
attributes:
value: Thank you for wanting to help us improve our DNS block lists by reporting issues.

- type: checkboxes
id: reported-upstream
attributes:
label: Tried reporting upstream already?
description: >
If the URL you wish to report exists in an upstream block list,
ensure you have attempted to contact the repository owner directly.
option:
- label: I have attempted already, but to no avail.
required: true

- type: textarea
id: desired-urls
attributes:
label: What are the desired URLs to be unblocked?
validations:
required: true

- type: textarea
id: additional
attributes:
label: Additional Information
description: Is there any additional information that you can provide?
38 changes: 38 additions & 0 deletions .github/ISSUE_TEMPLATE/2-bug-further-support.yml
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---
- name: More technical help required
description: This form is to ask for extra support regarding our DNS block lists and DNS services
labels:
- support
- report

body:

- type: markdown
attributes:
value: Thank you for wanting to help us improve our DNS services by reporting issues.

- type: checkboxes
id: asked-support-team
attributes:
label: Have you contacted the Support Team already?
description: >
The optimal course of action is to contact our Support Team by email.
Prior to asking a question about DNS server specifics, please ensure you troubleshoot
with them directly. https://mullvad.net/help
option:
- label: I have attempted already, but to no avail, or they pointed me here.
required: true

- type: textarea
id: issues-experienced
attributes:
label: What are the issues you need support with?
validations:
required: true

- type: textarea
id: additional
attributes:
label: Additional Information
description: Is there any additional information that you can provide?
9 changes: 9 additions & 0 deletions .github/ISSUE_TEMPLATE/config.yml
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---
blank_issues_enabled: false
contact_links:
- name: Questions and issues not directly related to our DNS block lists
about: >
If your question is not related to our DNS block lists specifically,
please contact our support team at [email protected] or visit our help center
at https://mullvad.net/help instead of filing an issue.
url: https://mullvad.net/help

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