finish adding Onboard New Users chapter

03-onboard.Rmd

@@ -21,5 +21,17 @@ If these are new to you, don't worry! The AnVIL team will train you.
 ## Directing People to Resources
 
 The [Getting Started on AnVIL](https://jhudatascience.org/AnVIL_Book_Getting_Started) book is a great resource for new users that walks them step-by-step through setting up their group.
-See [Get Help](#help) and [Learn More](#learn) for additional resources
+See [Learn More](#learn) and [Get Help](#help) for additional resources.
+
+## Explaining Community-Specific Considerations
+
+Most communities will have some specific considerations that people should be aware of when working on AnVIL. As an AnVIL Champion, you can help by being the local expert on common questions and concerns for your community. These can include things like:
+
+- **Preferred billing mechanism**: Do individual groups handle their own billing, or is there e.g. an institutional agreement with Google Cloud Platform or a third-party reseller?
+- **Cost reporting requirements**: What, if any, reports need to be submitted, what information should they include, and what’s the easiest way to get that out of GCP? Is there someone who needs to be added to the Billing Account so that they can view the GCP spending reports?
+- **Data and tools**: Where do people find and access the data and tools they need to carry out their research? If your community is centered around a particular type of data or field of research, then there may be some common datasets and analysis tools that will be broadly useful to members of the community. You can help your community by explaining where these are maintained, how to import them into AnVIL Workspaces, and where to look for help if they are having problems.
+- **Security**: If your community regularly works with sensitive or protected data, you can help new users comply with security requirements by explaining common community practices and by connecting them with other members of the community who have dealt with similar concerns and may be able to give them guidance.
+
+You don’t need to be able to answer every question that comes your way! Sharing your experience of getting started on AnVIL and your choices for setting up your team are a valuable starting point for new users. You can be incredibly helpful by being able to answer some of the most common questions that come up within your community, and by making sure your community members are aware of any local requirements for working with AnVIL.
+