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--- | ||
name: HLS/DASH/Console Playback Failure | ||
about: Are you experiencing a failure when playing your streamed media? | ||
title: "[Playback Failure]" | ||
labels: Playback | ||
assignees: '' | ||
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--- | ||
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**NOTE:** This template is for failure to playback issues of HLS, DASH, and AWS console players. If the playback issue is related to GetMedia playback, please submit an issue on the [KVS Java Parser Library](https://github.com/aws/amazon-kinesis-video-streams-parser-library) repository. If the issue is related to HLS/DASH/Console, but the issue is not regarding a failure to playback (such as a latency issue or general question), please submit using the general question template. | ||
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### Brief one-liner description of the issue: | ||
... | ||
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### Please include the following details: | ||
- Problematic playback methods (HLS, DASH, and/or AWS Console), operating systems, browsers: | ||
- ... | ||
- Working playback methods (were you able to playback the stream using using any methods?), operating systems, browsers: | ||
- ... | ||
- Is the stream's data retention setting greater than 0? | ||
- Does your stream meet the [KVS video playback track requirements](https://docs.aws.amazon.com/kinesisvideostreams/latest/dg/video-playback-requirements.html)? | ||
- If there are fragment decoding errors: | ||
- Are fragment timestamps accurate, in the correct order, and have no duplicates? ([ListFragments](https://docs.aws.amazon.com/kinesisvideostreams/latest/dg/API_reader_ListFragments.html) can be used to retrieve fragment information for a stream) | ||
- Is your application encoding the frame data using the H.264 format? | ||
- Does the resolution of the frames match the resolution specified in the Codec Private Data? | ||
- Does the H.264 profile and level of the encoded frames match the profile and level specified in the Codec Private Data? | ||
- Does the browser/OS support the profile/level combination? | ||
- If there are HLS playback failures: | ||
- Is the fragment duration less than 1 second? If yes, does issue persist with fragments longer than 1 second? | ||
- Is each HLS streaming session URL being used by only one player at a time? | ||
- Does each fragment have a consistent number of tracks, is not changing between having both an audio and video track and only a video track, and has consistent encoder settings (resolution and frame rate not changing between fragments in each track)? | ||
- Does issue persist after fetching using GetHLSStreamingSessionURL with the ContainerFormat and DiscontinuityMode parameters set to different values? | ||
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### Logging | ||
Add any relevant SDK and player logs. IMPORTANT NOTE: Please make sure to NOT share AWS access credentials under any circumstance! Please make sure they are not in the logs. | ||
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** If you would not like to open an issue to discuss your solution in open-platform, please email your question to [email protected] ** |
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name: Check Version Mismatch between PR branch and master. | ||
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on: | ||
pull_request: | ||
branches: | ||
- master | ||
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jobs: | ||
check-version: | ||
runs-on: ubuntu-latest | ||
steps: | ||
- name: Checkout PR branch | ||
uses: actions/checkout@v4 | ||
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- name: Get version from PR | ||
id: pr_version | ||
run: | | ||
PR_VERSION=$(grep -Po 'KinesisVideoProducerCpp VERSION \K[0-9]+\.[0-9]+\.[0-9]+' CMakeLists.txt) | ||
echo "PR_VERSION=$PR_VERSION" >> "$GITHUB_ENV" | ||
echo "PR Version: $PR_VERSION" | ||
- name: Checkout master branch | ||
uses: actions/checkout@v4 | ||
with: | ||
ref: master | ||
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- name: Get version from master | ||
id: master_version | ||
run: | | ||
MASTER_VERSION=$(grep -Po 'KinesisVideoProducerCpp VERSION \K[0-9]+\.[0-9]+\.[0-9]+' CMakeLists.txt) | ||
echo "MASTER_VERSION=$MASTER_VERSION" >> "$GITHUB_ENV" | ||
echo "Master version: $MASTER_VERSION" | ||
- name: Compare versions | ||
run: | | ||
echo "Comparing PR Version: $PR_VERSION with Master Version: $MASTER_VERSION" | ||
if [ "$MASTER_VERSION" == "$PR_VERSION" ]; then | ||
echo "Please update the version in CMakeLists.txt file (project(KinesisVideoProducerCpp VERSION <ver-string> LANGUAGES C). Any PR getting merged to master requires a version update" | ||
exit 1 | ||
else | ||
echo "Version update detected." | ||
fi |