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feat: product-analytics q1 2025 goals #10287

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58 changes: 26 additions & 32 deletions contents/teams/product-analytics/objectives.mdx
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### Q4 2024 objectives

1. Legacy 0x - Thomas owning
- All insights are `query`-based
- `rm -rf posthog/queries/`
- Insight query is stored in the URL for instant sharing of unsaved insights

2. First-class environments - Michael owning
- Environments are rolled out to everyone

3. Threshold-based alerts - Anirudh owning
- All users get to set up alerts on PostHog metrics
- Alerts are launched with Marketing, and positioned into paid plans
- We're using alerts ourselves for key trends and funnels

4. Flexible funnels - Sandy owning
- UDF funnels rolled out to everyone, unlocking arbitrary complexity
- Allowing parts of funnels to be unordered. No more separation between regular, unordered, and strict funnels
- Optional funnel steps

5. 10x onboarding and ease of discovering features - Anirudh and Sandy owning
- We run an exercise in implementing PostHog in a hobby project. What stands out as painful or unclear?

6. User delight 2x - support rotation owning
- Support is 1 hero + 1 sidekick
- Every week support folks ship those small requested features (see [list of requests so far](https://docs.google.com/spreadsheets/d/1-lXjfzo6313Ai2vMf6smmoA0zghitBQTRD4lPgZ-XqA/edit?gid=0#gid=0))
- Goal: 90% of tickets fulfill the SLA

7. B2B analytics research - Anna owning
- Understand the market and user needs better in order to improve our current Group analytics product next quarter

See [our internal Q4 planning doc](https://docs.google.com/document/d/15pATJU0rYxl5LN9LRLfzPVFmcYT1OIFl1cOQwZmnjKA/edit) for the discussion that led us here.
### Q1 2025 objectives

1. Main Goal: Make it a no-brainer for customers to use our insights
- Reduce usage of HogQL as a workaround/crutch for missing UI features
- Research and improve insights
- Funnels
- Filters in exclusion steps
- Optional Steps
- Time to convert trends
- User Paths
- Retention
- Revenue Retention - connect to data warehouse
- Data management / Non-existing tools
- Better path cleaning support
- Taxonomic Filter Improvements
- Better organized, easier to use
- Information about properties (schema and statistics)
- Make other non-event sources a first-class citizen of the insight ecosystem

2. Small Goal: Alerts v2
- Alerts on funnels
- Notifications through Slack

3. Small Goal: Shared dashboards with passwords

4. Research Goal: Understand activation
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