Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Unable to launch "allow this app from an unknown publisher to make changes to your device" Win10 #18

Open
JF-SR opened this issue Nov 20, 2024 · 3 comments

Comments

@JF-SR
Copy link

JF-SR commented Nov 20, 2024

Hi
I have admin rights on my computer (windows 10) and can install BusinessOps. However, when I try and launch the program I get the pop-up warning about allowing an app from an unknown publisher and, even, though I am admin and am able to enter username/password nothing is launched.

I have tried versions 3.1.5 and 3.1.4.

I am able to directly install Power BI external tools such as DAX studio with no problem.

Do I need the IT department need to add BusinessOps as a trusted publisher? Where is the certificate for this to be found?

Or is there something I am missing in the installation process?

/Jon

@JF-SR
Copy link
Author

JF-SR commented Nov 21, 2024

More info: the program retains its User Account Control (UAC) shield logo even after installation. Is this correct behaviour? Does it always require admin privileges to run?
I checked the activity, and when launching the program there are 3 Business Ops background processes but no Business ops user interface appears.

@coolernamethanrackhay
Copy link

I am getting the same behaviour and even when I re-enter admin details, the business ops is failing to run. It worked ok on a much older version.
I see the file appear briefly in task manager and then vanish.
There is an error in the windows event log,
Faulting application name: BusinessOps.exe, version: 3.1.5.0, time stamp: 0x63f515b7
Faulting module name: BusinessOps.exe, version: 3.1.5.0, time stamp: 0x63f515b7
Exception code: 0x80000003
Fault offset: 0x00000000018d3684
Faulting process ID: 0x4404
Faulting application start time: 0x01db508686287338
Faulting application path: C:\Program Files\BusinessOps\BusinessOps.exe
Faulting module path: C:\Program Files\BusinessOps\BusinessOps.exe
Report ID: a54820de-611a-4be3-8eac-1e776969b61a
Faulting package full name:
Faulting package-relative application ID:

Uninstalling and reinstalling yields the same result.

@JamesDBartlett3
Copy link
Collaborator

@MikeCarlo, it looks like something is broken in the codesigning pipeline. It signs the installer EXE, but not the app EXE.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants