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document fw upgrade mitigation for Aqara pairing issues (#2927)
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Co-authored-by: Ales Zelinka <[email protected]>
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zelial and Ales Zelinka authored Aug 4, 2024
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3 changes: 3 additions & 0 deletions docs/devices/MCCGQ11LM.md
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Expand Up @@ -33,6 +33,9 @@ Press and hold the reset button on the device for +- 5 seconds (until the blue l
After this the device will automatically join.
If this doesn't work, after starting the pairing process with the long press, keep short pressing the button approximately once a second until the interview process is finished.

In some cases where users are using a CC2531 USB stick (see https://github.com/Koenkk/zigbee2mqtt/issues/839) performing a shutdown of Zigbee2MQTT, removing and reinserting the USB stick, then restarting Zigbee2MQTT has proven successful for pairing via the above method when it has not been working.
Switching to the ember adapter after [upgrading the stick firmware](https://darkxst.github.io/silabs-firmware-builder/) might solve this pairing issue.


### Troubleshooting: device stops sending messages/disconnects from network
Since Xiaomi devices do not fully comply to the Zigbee standard, it sometimes happens that they disconnect from the network.
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1 change: 1 addition & 0 deletions docs/devices/RTCGQ11LM.md
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Expand Up @@ -33,6 +33,7 @@ Press and hold the reset button on the device for +- 5 seconds (until the blue l
After this the device will automatically join. If this doesn't work, try with a single short button press.

In some cases where users are using a CC2531 USB stick (see https://github.com/Koenkk/zigbee2mqtt/issues/839) performing a shutdown of Zigbee2MQTT, removing and reinserting the USB stick, then restarting Zigbee2MQTT has proven successful for pairing via the above method when it has not been working.
Switching to the ember adapter after [upgrading the stick firmware](https://darkxst.github.io/silabs-firmware-builder/) might solve this pairing issue.


### Troubleshooting: device stops sending messages/disconnects from network
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