Roadmap

The purpose of this page is to share thinking about the future of Touchpoints. ⚠️ The items listed here are not necessarily committed to.

The product backlog for Touchpoints lives in Trello.

The Big Picture

50,000ft - Program and Product Charter
30,000ft - Product Roadmap (notional work, not-committed to, represented here, and perhaps, in Trello; but not fully defined or prioritized)
10,000ft - Backlog (ongoing, prioritized work, represented in Trello)
1,000ft - Bi-weekly Product Sprints (2 weeks long)
Ground level - day-to-day work within product sprints

Upcoming work may include:

Addressing pen-test findings
Enabling email via Amazon SES to send non-PII notification style emails
Exploring Internationalization (Mandarin, for CBP) also including Spanish in scope.
Enabling agencies to track CX Maturity within the product
Improving CX Reporting (adherence to data standards, and one-click CX reporting to performance.gov)
Integrating data across multiple Survey response providers
Form Standardization/Interoperability
Dashboarding
Trends
Sentiment Analysis