Services statistics
iSkyLIMS provides a set of Service Statistics to evaluate for example:
- The most popular Requested Services
- The requested Users
- Statistics by Center
To get the services Statistics the drylab Manager can access them through the main menu.
Drylab Manager can get Statistics for the services requested by user by selecting in the main menu Services Statistics--> Requested by user
When selecting the option a form is showed to enter user name to get the Statistics.
Fill in the User Name field the userid of the user you want to get the Statistics. You do not need to write the full userid, just the first characters and iSkyLIMS will try to find a unique match.
In case that the characters that you type match with more than one userid then a error page is showed describing this situation. Try again typing the full user id to get a unique match.
The other form fields will help you to limit the period of time from you want to get the Statistics.
When you submit your request the Statistics will be displayed.
The first panel present a table with all services requested by the user.
In the table you can find out the status, creation date of the service, the latest resolution date and the delivery date for each service.
You can get more information, of a specific service, by clicking on the resolution number. Then you will forwarded to the page containing service information.
Below this table two information is showed
On the left side you can see what is the media calculation for delivering the services described in the table above.
On the right side a graphic pie represent the services percentage per state, (Delivered, In progress, Recorded and Queued)
Then the two last graphics tell you which services are requested and the number of each one.
And the number of services that it was requested per drylab_services_statistics_user_services_per_month
Drylab Manager can get Statistics for the requested services by selecting in the main menu Services Statistics--> Services Requested
