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Getting this crash in production using the latest version (8.0.7) #49

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a7asoft opened this issue Jan 26, 2025 · 1 comment
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@a7asoft
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a7asoft commented Jan 26, 2025

      Fatal Exception: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.Object java.util.Hashtable.get(java.lang.Object)' on a null object reference
   at com.zoho.livechat.android.utils.LiveChatUtil.lambda$triggerInitListener$6(LiveChatUtil.java:2711)
   at com.zoho.livechat.android.utils.LiveChatUtil$$ExternalSyntheticLambda2.run(:6)
   at android.os.Handler.handleCallback(Handler.java:958)
   at android.os.Handler.dispatchMessage(Handler.java:99)
   at android.os.Looper.loopOnce(Looper.java:230)
   at android.os.Looper.loop(Looper.java:319)
   at android.app.ActivityThread.main(ActivityThread.java:9063)
   at java.lang.reflect.Method.invoke(Method.java)
   at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588)
   at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
@bhahirathan-mb-11956
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Hi @a7asoft ,

We apologize for the inconvenience caused. We'll look into this crash and update you.

Regards,
Bhahirathan M,
Zoho SalesIQ.

@bhahirathan-mb-11956 bhahirathan-mb-11956 self-assigned this Jan 27, 2025
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