Powerpanel "State of Charge" is no longer being provided by the anker_solix integration

[BillyFKidney]

System Health details

System Information

version	core-2025.1.2
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.1
os_name	Linux
os_version	6.6.66-haos
arch	x86_64
timezone	America/Los_Angeles
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	4987
Installed Version	2.0.2
Stage	running
Available Repositories	1501
Downloaded Repositories	21

AccuWeather

can_reach_server	ok
remaining_requests	42

Home Assistant Cloud

logged_in	true
subscription_expiration	February 8, 2025 at 4:00 PM
relayer_connected	true
relayer_region	us-east-1
remote_enabled	true
remote_connected	true
alexa_enabled	false
google_enabled	false
cloud_ice_servers_enabled	true
remote_server	us-east-1-9.ui.nabu.casa
certificate_status	ready
instance_id
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 14.1
update_channel	stable
supervisor_version	supervisor-2024.12.3
agent_version	1.6.0
docker_version	27.2.0
disk_total	228.8 GB
disk_used	48.6 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	File editor (5.8.0), Terminal & SSH (9.16.0), Samba share (12.3.2), Mosquitto broker (6.4.1), Samba Backup (5.2.0), eufy-security-ws (1.9.1), Silicon Labs Multiprotocol (2.4.5), Matter Server (7.0.0), Network UPS Tools (0.14.0), Whisper (2.4.0), openWakeWord (1.10.0), Piper (1.5.2), ESPHome Device Builder (2024.12.2), Zigbee2MQTT (2.0.0-2), MariaDB (2.7.2), RPC Shutdown (2.5), SwitchBot-Mqtt (1.0.31), Music Assistant Server (beta) (2.4.0b12), Grocy (0.23.0)

Dashboards

dashboards	16
resources	7
views	22
mode	storage

Recorder

oldest_recorder_run	December 29, 2024 at 8:59 PM
current_recorder_run	January 10, 2025 at 6:21 PM
estimated_db_size	2212.97 MiB
database_engine	mysql
database_version	10.11.6

Integration version

2.4.1

Checklist

• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of any previous issues..

Describe the issue

The state of charge is no longer being reported after updating the Home Power Panel to version v1.4.4.

Anker SOLIX Firmware Versions:

State of Charge Entity:
sensor.solix_home_power_panel_state_of_charge

Reproduction steps

1. Update Firmware
2. Entity Disappears
3. ...
4. ¿Profit?
   

Debug logs

Not necessary

Diagnostics dump

No response

[thomluther]

@BillyFKidney pls provide a system export for your integration entry to see the responses from the Api.
Without this I cannot determine what has changed...

[BillyFKidney]

Sorry about that, I guess my laptop had different ideas!

home-assistant_anker_solix_2025-01-11T14-05-22.233Z.log

[thomluther]

I checked meanwhile with a powerpanel system where I have shared access.
It seems the cloud statistics for the SOC are broken since a while. In the past, the daily SOC charts never showed 0 values in between. Now they show lots of 0% in the past daily charts.
I don't think this is a firmware problem, but don't know for sure. You should verify that in your SOC history charts and see when the 0% data points started and open a Ticket with Anker. They have to fix that.

The SOC and Power values of the integration can just be extracted from the last valid data point of the daily statistic charts. So if they are not reliable, the integration will show garbage. Furthermore there is NO timestamp in the cloud Api to identifiy the time offset between the Api client and the last valid data point in the cloud statistics. The Api library needs to find the last valid statistics time and calculate the offset based on that. I have to change that algorithm, since it never considered that SOC might be 0% before the last valid SOC entry. The algorithm will now need to look from future back in time, to find the first time stamp that is not 0% and use this for offset calculation.
Note: The offset calculation is just done during the first 5 minute interval during each refresh (typically every 60 seconds). Once the minimum offset is determined, it will not be recalculated, but stat data only re-queried every 5 minutes to limit Api traffic, since those intraday responses are large and cannot be limited. If the cloud may have an invalid 0% entry on the last datapoint when the offset calculation is done, it may happen that the offset calculation will become larger than necessary, e.g. 10-30 minutes instead of 5 minutes delay for the reported values in the integration. Therefore it is important that Anker will fix these 0% SOC entries in the intraday charts.
You can trigger a recalculation of the offset via reload of the config entry or by toggling the Api Refresh switch off and on.

[thomluther]

@BillyFKidney , I found a new statistics type of 'diesel'.
Do you know what that could be used for in a power panel system?
Is there any new chart already in the mobile app referring to 'diesel'?

Here is the structure of a single day query in the weekly format, there is also an indicator whether it "hasDiesel": false
I guess when this is false, the chart tab is not presented in the app, but I have no idea what diesel means and how that could be measured in electrical kWh. Does the power panel provide a separate Input connector for a fuel driven generator and this is what will be produced by the generator?

    "totalEnergy": "0.00",
    "totalEnergyUnit": "KWh",
    "totalImportedEnergy": "",
    "totalImportedEnergyUnit": "",
    "totalExportedEnergy": "0.00",
    "totalExportedEnergyUnit": "KWh",
    "power": null,
    "powerUnit": "",
    "chargeLevel": null,
    "energy": [
      {
        "value": "0.00",
        "negValue": "0",
        "rods": [
          {
            "from": "0.00",
            "to": "0.00",
            "sourceType": "diesel"
          }
        ]
      },
      {
        "value": "0.00",
        "negValue": "0",
        "rods": [
          {
            "from": "0.00",
            "to": "0.00",
            "sourceType": "diesel"
          }
        ]
      }
    ],
    "energyUnit": "KWh",
    "aggregates": [
      {
        "title": "Battery charging capacity",
        "value": "0.00",
        "unit": "KWh",
        "type": "hes",
        "percent": "0%",
        "imported": false
      },
      {
        "title": "Load power consumption",
        "value": "0.00",
        "unit": "KWh",
        "type": "home",
        "percent": "0%",
        "imported": false
      }
    ],
    "hasDiesel": false
  },

[thomluther]

@BillyFKidney, can you confirm whether the 0% values in you app history are now gone?
If they are gone, you should be able to reload the configuration entry and that should fix the SOC value.
I changed the algorithm for the next release, so it will always be able to extract the last valid data points from the intraday stats (that point which shows the last valid SOC value different from 0)

[Sabrown365]

@thomluther State of charge has also gone missing for me. I reloaded the configuration and it removed my two F3800's in HA, I think this is because I changed the email/pass to a second member of the home that is not the main.

These are the values that are loaded after reconfiguring

SOLIX Home Power Panel

System Home

nooxxx_2025-01-23_1159.zip

[BillyFKidney]

Oddly the state of charge was reporting for about two hours today...then disappeared again.

[BillyFKidney]

@BillyFKidney , I found a new statistics type of 'diesel'. Do you know what that could be used for in a power panel system? Is there any new chart already in the mobile app referring to 'diesel'?

Here is the structure of a single day query in the weekly format, there is also an indicator whether it "hasDiesel": false I guess when this is false, the chart tab is not presented in the app, but I have no idea what diesel means and how that could be measured in electrical kWh. Does the power panel provide a separate Input connector for a fuel driven generator and this is what will be produced by the generator?

I only have the main grid and solar, no idea what diesel would be.

We have 2x F3800s coupled with 2x BP3800s each.

[thomluther]

Oddly the state of charge was reporting for about two hours today...then disappeared again.

This is nothing that can be fixed in the integration.
When the cloud reports 0, that integration has to do as well. You will find those gaps typically also in the App statistics.

What will be fixed is that the library finds the last data point properly when the Api is started (or Integration reloaded). An if those was not the last point at time of start, it should adjust the offset into the future once later data points are found on next queries.

So it will also adjust automatically to the last available data points if started during such a SOC gap.
But the SOC is the only statistic that can be used to identify the time offset between HA and the cloud reporting, since SOC is never expected to be 0 (unlike other power values could be 0, except the grid consumption maybe...)

[thomluther]

@thomluther State of charge has also gone missing for me. I reloaded the configuration and it removed my two F3800's in HA, I think this is because I changed the email/pass to a second member of the home that is not the main.

I assume there have been cloud issues when you reloaded the integration. You will have to wait and retry another time.
The 0 values for the Power Panel also indicate, that the integration was not able to find the last valid data point in the energy stats.
Maybe there have been 0 SOC gaps again in last 2 days, which the current version cannot handle when searching for the first invalid time stamp.

Here is the proove from the hes energy data containing the SOC's:

[thomluther]

This is fixed in 2.5.0.

The 2.5.0 beta is available in the main branch.
You can update via the Action install update and selecting the Anker Solix update entity. For the version you need to specify 'main' as tag for the main branch.
Note: After installation and restart, HA will continue to report a repair action since it believes the available release version is newer than the installed 'main' version. Simple ignore that until the 2.5.0 has been released.
If you have any findings with the beta, please let me know. I don't plan code changes anymore, only documentation updates prior release next week.