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Cannot verify custom domain ownership if specific DNS queries are blocked. #2317

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actuallyatiger opened this issue Nov 12, 2024 · 0 comments
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@actuallyatiger
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Please note that this is only for bug report.

For help on your account, please reach out to us at hi[at]simplelogin.io. Please make sure to check out our FAQ that contains frequently asked questions.

For feature request, you can use our forum.

For self-hosted question/issue, please ask in self-hosted forum

Prerequisites

  • I have searched open and closed issues to make sure that the bug has not yet been reported.

Bug report

Describe the bug
During verifying ownership of a domain (with the TXT sl-verification record), the domain cannot be verified if you are behind a router/firewall that blocks specific DNS queries. Likely could also be blocking MX, SPF, DMARC etc records.

Expected behavior
Let's you verify domain ownership.

Screenshots
If applicable, add screenshots to help explain your problem.

Environment (If applicable):

  • OS: Windows
  • Browser: Chrome
  • Version: 130.0.6723.117 (Official Build) (64-bit) (cohort: Stable)
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