diff --git a/src/switch_caller.c b/src/switch_caller.c
index 37a3683039..21a754d3d0 100644
--- a/src/switch_caller.c
+++ b/src/switch_caller.c
@@ -285,26 +285,28 @@ SWITCH_DECLARE(const char *) switch_caller_get_field_by_name(switch_caller_profi
 	if (!strcasecmp(name, "privacy_hide_number")) {
 		return switch_test_flag(caller_profile, SWITCH_CPF_HIDE_NUMBER) ? "true" : "false";
 	}
-	if (!strcasecmp(name, "profile_created_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->profile_created);
-	}
-	if (!strcasecmp(name, "created_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->created);
-	}
-	if (!strcasecmp(name, "answered_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->answered);
-	}
-	if (!strcasecmp(name, "progress_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->progress);
-	}
-	if (!strcasecmp(name, "progress_media_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->progress_media);
-	}
-	if (!strcasecmp(name, "hungup_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->hungup);
-	}
-	if (!strcasecmp(name, "transferred_time")) {
-		return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->transferred);
+	if (caller_profile->times) {
+		if (!strcasecmp(name, "profile_created_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->profile_created);
+		}
+		if (!strcasecmp(name, "created_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->created);
+		}
+		if (!strcasecmp(name, "answered_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->answered);
+		}
+		if (!strcasecmp(name, "progress_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->progress);
+		}
+		if (!strcasecmp(name, "progress_media_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->progress_media);
+		}
+		if (!strcasecmp(name, "hungup_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->hungup);
+		}
+		if (!strcasecmp(name, "transferred_time")) {
+			return switch_core_sprintf(caller_profile->pool, "%" SWITCH_TIME_T_FMT, caller_profile->times->transferred);
+		}
 	}
 
 	if (caller_profile->soft && switch_test_flag(caller_profile, SWITCH_CPF_SOFT_LOOKUP)) {