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signal desktop (linux) QR Code Not working on wifi, but works on mobile data #7135

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ahmadkakarr opened this issue Jan 18, 2025 · 1 comment
Open
2 tasks done

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@ahmadkakarr
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Using a supported version?

  • I have searched searched open and closed issues for duplicates.
  • I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

when i try to use with signal on linux using wifi qr code not show.
but when i connect my laptop with mobile data using mobile hot spot it works why how ?

Steps to reproduce

install using flatpak on linux
then connect with home wifi
qr code should not display

Expected result

qr code should display both wifi and mobile data

Actual result

qr code was not showing on desktop

Screenshots

No response

Signal version

7.38

Operating system

Linux 24.01

Version of Signal on your phone

No response

Link to debug log

https://debuglogs.org/desktop/7.38.0/b9830422819ab480d2b5acd70fc158ac3a7d77cd4d7a1ff5fa4ae43e164f0f92.gz

@scottnonnenberg-signal
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Looking at your log, you're getting a lot of timeout and network unavailable errors. It looks like your WiFi setup (VPN, firewall, etc.) is blocking Signal - what can you tell us about it?

ERROR 2025-01-18T05:12:57.456Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:12:57.483Z installer: got an error while waiting for QR code TimeoutError
ERROR 2025-01-18T05:13:08.460Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:13:19.465Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:13:19.466Z Top-level unhandled promise rejection: HTTPError: promiseAjax catch; code: 0
ERROR 2025-01-18T05:21:49.701Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:21:49.720Z installer: got an error while waiting for QR code TimeoutError
ERROR 2025-01-18T05:22:00.707Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:22:11.709Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:22:11.710Z Top-level unhandled promise rejection: HTTPError: promiseAjax catch; code: 0"socket":1737178043445,"lookup":1737178043457,"error":1737178043457,"phases":{"wait":0,"dns":12,"total":12}}}
ERROR 2025-01-18T05:27:39.454Z Error occurred in handler for 'net.resolveHost': {}
ERROR 2025-01-18T05:27:39.454Z Error occurred in handler for 'net.resolveHost': {}
ERROR 2025-01-18T05:27:49.188Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:27:49.206Z installer: got an error while waiting for QR code TimeoutError
ERROR 2025-01-18T05:27:50.199Z Error occurred in handler for 'net.resolveHost': {}
ERROR 2025-01-18T05:27:51.704Z GET (WS) https://chat.signal.org/v1/config 0 Error
ERROR 2025-01-18T05:27:52.717Z Error occurred in handler for 'net.resolveHost': {}

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