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• Team up with operations and sales to understand agency/client goals and objectives and brainstorm solutions.
• Monitor and analyze campaign/deal performance and provide proactive optimization recommendations using data-driven insights to uncover value for clients
Acting as the key contact for clients
Continuously assessing working methods, processes and making recommendations for improvement
Identifying real objectives, implementing KPIs and project milestones
Ensuring key Service Level Agreements are met
Regularly updating key stakeholders on project status
Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes that might occur in the projections.
Conduct post-campaign analysis and deliver results and reporting to clients as needed
Maintain relationships with clients to build account health and to help secure recurring businesses.