Missing text using Type 1 (CID) font in markdown result

[sophie-aistribute]

Describe the bug
The following fonts were used in the PDF, Llama Parse can extract all the text but failed to include some of them (those were using Type 1 (CID) font) into the markdown result.

Files
type1-cid.PDF

Job ID
a924c195-7455-45c0-a186-c3d6527c2df2

Client:

• Frontend (cloud.llamaindex.ai)
• Typescript Library

Additional context

• Premium mode
• Skip image extraction

Returned Result:

{
  "pages": [
    {
      "page": 1,
      "text": "SHANGHAI,CHINA\n\n\n\nEDMONTON,AB\n\n\n\n                07-JAN-2025",
      "md": "07-JAN-2025",
      "images": [
        {
          "name": "page_1.jpg",
          "height": 841.95,
          "width": 595.35,
          "x": 0,
          "y": 0,
          "original_width": 1131,
          "original_height": 1600,
          "type": "full_page_screenshot"
        }
      ],
      "charts": [],
      "items": [
        {
          "type": "text",
          "value": "07-JAN-2025",
          "md": "07-JAN-2025",
          "bBox": {
            "x": 485,
            "y": 693.95,
            "w": 44,
            "h": 8
          }
        }
      ],
      "status": "OK",
      "links": [],
      "width": 595.35,
      "height": 841.95,
      "triggeredAutoMode": false,
      "parsingMode": "premium",
      "structuredData": null,
      "noStructuredContent": false,
      "noTextContent": false
    }
  ],
  "job_metadata": {
    "credits_used": 150,
    "job_credits_usage": 0,
    "job_pages": 0,
    "job_auto_mode_triggered_pages": 0,
    "job_is_cache_hit": true,
    "credits_max": 1000
  }

Full page screenshot