Issue with LlamaParse ...- Jobs disappear

[BoazBrudner3]

Describe the bug
We are sporadically losing jobs for parsing.

Files
We cannot provide these files.
We sent 2 jobs from our account on Feb 6th 10:50PM eastern time.

Job ID
We did not get a job ID - the job never showed up on Llama Parse.

Client:
Please remove untested options:

• Typescript Library

Additional context
premiumMode: true,
useVendorMultimodalModel: true,
azureOpenaiDeploymentName: process.env.AZURE_OPENAI_DEPLOYMENT_NAME,
azureOpenaiEndpoint: process.env.AZURE_OPENAI_ENDPOINT,
azureOpenaiApiVersion: process.env.AZURE_API_VERSION,
azureOpenaiKey: process.env.AZURE_OPENAI_API_KEY,
input_url: await generateSignedURL4Assets(packetData.packet_file_path),
splitByPage: true,
ignoreErrors: true,