Issue with Intel Driver 32.0.101.6557_101.6262 – QSVEnc HECI Init Failure

[quamt]

Hi Rigaya,

I’m encountering an issue with Intel driver 32.0.101.6557_101.6262 when running QSVEnc. The process fails with the following error messages:

D:\rigaya\Qsvenc\QSVEncC64.exe --check-features
Checking for QSV...
Sun Feb  2 08:26:26 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:gsc_driver_init():218) Error in HECI init (3)
Sun Feb  2 08:26:26 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:igsc_device_subsystem_ids():1597) Failed to init HECI driver
Sun Feb  2 08:26:29 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:gsc_driver_init():218) Error in HECI init (3)
Sun Feb  2 08:26:29 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:igsc_device_subsystem_ids():1597) Failed to init HECI driver
Sun Feb  2 08:26:32 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:gsc_driver_init():218) Error in HECI init (3)
Sun Feb  2 08:26:32 2025: IGSC: (D:\qb\workspace\31779\source\igsc-master\lib\igsc_lib.c:igsc_device_subsystem_ids():1597) Failed to init HECI driver

Rolling back to driver version 32.0.101.6458 resolves the issue, and QSVEnc works as expected.

D:\rigaya\Qsvenc\QSVEncC64.exe --check-features
Checking for QSV...
QSVEncC (x64) 7.77 (r3541) by rigaya, Jan  6 2025 12:09:44 (VC 1942/Win)
 Intel Media SDK API v2.13
 reader: raw, avi, avs, vpy, avsw, avhw
 others
  libass     : enabled
  libdovi    : enabled
  d3d11      : enabled
  vulkan     : disabled
  libplacebo : enabled
Environment Info
OS : Windows 11 x64 (22631) [UTF-8]
CPU: 13th Gen Intel Core i5-13600 [4.70GHz] (6P+8E,14C/20T)
RAM: Used 8590 MB, Total 65361 MB
GPU: Intel Arc A770 Graphics (512EU) 300-2400MHz (32.0.101.6458)

Media SDK Version: Hardware API v2.13

Thank you

[quamt]

Updated to 7.79 and driver Version: 32.0.101.6557_101.6262 and the issue persists.

[quamt]

FYI - Intel is working on a fix.

https://community.intel.com/t5/Graphics/Failed-to-init-HECI-driver/m-p/1663936/highlight/true#M138571

[dennix85]

Yeah I figured can't be an qsvenc issue as one system was on older drivers yet and working fine where other systems did auto update stopped working

Well actually doesn't stop it delays for 120 sec then continue like nothing happened.

[quamt]

Yeah. I posted the issue so others are aware of it.
Did you notice a fps drop as well during the encoding @dennix85 ?
Compared to previous driver version.

[dennix85]

nah performance wise there is nothing wrong with the new version the fps is roughly the same.
its just annoying i have to wait for 2 min and my terminal is spammed with that warning :P