ST0031_1.1.json

{
  "templateType": "Occupational Standard",
  "larsCode": 304,
  "referenceNumber": "ST0031",
  "title": "Automotive glazing technician",
  "status": "Approved for delivery",
  "url": "https://instituteforapprenticeships.org/api/apprenticeshipstandards/304",
  "qualificationStandardUrl": "https://instituteforapprenticeships.org/qualifications/finder/OCC0031-v1-1",
  "versionNumber": "1.1",
  "change": "Occupational standard, end-point assessment and funding band revised",
  "changedDate": "2024-08-05T00:00:00",
  "earliestStartDate": "2024-08-05T00:00:00",
  "latestStartDate": null,
  "latestEndDate": null,
  "overviewOfRole": "Repairing, replacing and re-calibrating automotive glass on vehicles.",
  "level": 3,
  "ePALength": 3,
  "typicalDuration": 18,
  "maxFunding": 10000,
  "route": "Engineering and manufacturing",
  "keywords": [
    "windscreens",
    "car windows",
    "repair",
    "cars",
    "vans"
  ],
  "jobRoles": [
    "Automotive glazing technician",
    "Glazing technician"
  ],
  "entryRequirements": "<p>Individual employers will typically set the selection criteria for applicants to the industry. Typical qualifications may include GCSEs or equivalent. </p>",
  "assessmentPlanUrl": "https://instituteforapprenticeships.org/apprenticeship-standards/st0031-v1-1?view=epa",
  "ssa1": "4 Engineering and Manufacturing Technologies",
  "ssa2": "4.2 Manufacturing technologies",
  "version": "1.1",
  "standardInformation": "<h3 class="p1">Overview of the occupation</h3>\n<p class="p2">An Auto Glazing Technician repairs and replaces windscreens in the full range of automotive vehicles on the road today. All new entrants to this occupation will be required to gain a basic understanding of glass knowledge, skills and behaviour before moving into advanced techniques to ensure all vehicles are worked on safely. With advances in vehicle safety through Advanced Driver Assist Systems (ADAS) being integrated into the vehicle windscreen: technicians need a high level of technical knowledge on vehicle mechanical, electrical and trim systems and the relationship they have with the windscreen in the control of the vehicle. Auto Glazing Technicians need to have a full understanding of business operations within the industry and their own role within the business to support excellent customer service. Technicians could be employed in a range of different situations including National Windscreen Companies, Independent Windscreen Companies, Body Repair Shops and Main Franchise Dealerships. Depending upon the complexity of the repair situation; they could be operating from a fully equipped workshop or a fully equipped service vehicle completing the repair replacement at the customer’s premises. A fully trained Mobile Technician will need to have a current driving licence and can expect to work on a roster including some weekends.</p>\n<h3 class="p4">Entry Requirements</h3>\n<p class="p2">Individual employers will set the selection criteria for applicants to the industry.<span class="Apple-converted-space">  </span>Employers will be looking for candidates with experience or an interest in the industry, who can work on their own initiative demonstrating manual dexterity combined with good customer service<span class="s1"> </span>skills.</p>\n<h3 class="p4">Capabilities</h3>\n<p class="p2">Technicians will have the following capabilities:</p>\n<p class="p4"><strong>Knowledge and understanding of:</strong></p>\n<ul class="ul1">\n<li class="li6">Methods of automotive glazing construction including: laminated and toughened glass, polyvinyl Butyral (PVB) interlayers, solar control glass recognising how they behave on impact and how the different types of glass can be processed for repair after<span class="s2"> </span>manufacture</li>\n<li class="li4">The different terminology used in glazing system such as glass identification markings, direct glazing, heated screens (front or rear), integral antennas, hydrophobic coating understanding their properties and repair procedure and<span class="s2"> </span>precautions</li>\n<li class="li4">The types of problem that can occur in the replacement of fixed and opening automotive glass and how these problems can be<span class="s3"> </span>overcome</li>\n<li class="li4">Relevant evolving technologies, current Vehicle ADAS systems, mechanical, electrical and trim systems including diagnostic and<span class="s2"> </span>calibration</li>\n<li class="li4">Why<span class="s2"> </span>it<span class="s2"> </span>is<span class="s2"> </span>important<span class="s2"> </span>to<span class="s2"> </span>be<span class="s4"> </span>aware<span class="s2"> </span>of<span class="s2"> </span>airbags,<span class="s4"> </span>how<span class="s2"> </span>to<span class="s2"> </span>identify<span class="s4"> </span>their<span class="s2"> </span>presence<span class="s3"> </span>and<span class="s2"> </span>what<span class="s2"> </span>precautions need to be taken when working near<span class="s2"> </span>them</li>\n<li class="li4">Vehicle power and transmission systems including Hybrid / Electric Vehicle<span class="s5"> </span>Technology</li>\n<li class="li4">Codes of practice relating to the replacement of auto glazing<span class="s2"> </span>systems</li>\n<li class="li4">How to access and interpret technical data<span class="s2"> </span>sheets</li>\n<li class="li1">Why it is important to identify correctly the zone where the damage lies and how this affects the feasibility of repair and the types of action that can be taken to rectify windscreen<span class="s6"> </span>damage.</li>\n<li class="li4">Methods by which glass can be fitted to a vehicle, how to check suitability of the automotive glass against vehicle and job<span class="s7"> </span>specification</li>\n<li class="li4">Specific terminology and technology used in glazing on vehicle doors including types of membranes used on the inside of doors, glazing regulator and retaining mechanisms, and identification of reset procedures for door glazing<span class="s3"> </span>systems</li>\n<li class="li4">The minimum amount of time required after installation before the vehicle can be<span class="s5"> </span>driven</li>\n<li class="li4">How to Connect to OBD port in vehicles to access Can Bus system and recognise appropriate Diagnostic and calibration processes and the range of equipment used to diagnose and calibrate vehicles in static and dynamic<span class="s2"> </span>situations</li>\n<li class="li8">The types of tools and equipment used in automotive glazing at what they are used<span class="s8"> </span>for</li>\n<li class="li4">Other Auto Glazing materials, their application and characteristics including windscreen resins and urethanes</li>\n<li class="li4">How the Auto Glazing industry operates and their own contribution to the business<span class="s6"> </span>objectives</li>\n<li class="li4">The full customer journey and providing excellent customer service in line with company<span class="s9"> </span>values</li>\n<li class="li8">The use of customer relationship management systems, payment systems, stock control systems and other technologies used in the business<span class="s4"> </span>operation</li>\n<li class="li6">Health and safety at work including: safety acts, regulations, guidelines, risk assessment, hazard and risk identification, safe working practices and accident and emergency procedures that will enable the technician to manage health and safety within the business and their own<span class="s10"> </span>role</li>\n<li class="li4">The sectors responsibilities to operate in sustainable way to protect the<span class="s11"> </span>environment</li>\n</ul>\n<p class="p4"><strong>Skills to:</strong></p>\n<ul class="ul1">\n<li class="li4">Correctly identify the customer’s vehicle and assess the glazing installation to identify and confirm the requirements of the repair or replacement in line with job specification or technicians diagnosis</li>\n<li class="li8">Be able to prepare the vehicle and site to ensure damages to people, vehicle and materials are minimised</li>\n<li class="li4">Be able to correctly record information on the preparation of the work site and vehicle and that the correct equipment and materials including replacement glass are prepared and ready for<span class="s12"> </span>use</li>\n<li class="li4">Correctly remove existing glass and other components and materials using the most<span class="s13"> </span>appropriate method and store removed components and materials correctly</li>\n<li class="li4">Prepare the aperture to receive replacement glazing<span class="s4"> </span>products</li>\n<li class="li4">Replace or repair the vehicle glazing to correct<span class="s3"> </span>specification</li>\n<li class="li4">Identify discrepancies between the completed work and specifications and agree actions with the customer and correctly record information on hand over to<span class="s3"> </span>customer</li>\n<li class="li4">During handover fully explain to the customer the need for the vehicle not to be used during the curing period for<span class="s2"> </span>adhesives</li>\n<li class="li4">Interpret data and diagnose faults in the vehicle ADAS system and windscreens using a full range of diagnostic equipment connected through the OBD port to access vehicle Can Bus<span class="s14"> </span>System</li>\n<li class="li4">To remove and replace components on vehicles with different power and transmission systems including Hybrid / Electric Vehicle Technology in line with authorised repair schedules when related to the glazing<span class="s4"> </span>repair</li>\n<li class="li4">Identify and order the correct Auto Glazing products and materials to<span class="s15"> </span>specifications</li>\n<li class="li4">Remove and replace Auto Glazing components on vehicles according to approved work<span class="s10"> </span>methods</li>\n<li class="li4">Set up, calibrate and test vehicle ADAS systems to specifications following repair in dynamic and static<span class="s2"> </span>situations</li>\n<li class="li4">Prioritise own work to meet the needs of the business and the<span class="s15"> </span>customer</li>\n<li class="li1">Manage communications with customers and colleagues to ensure that all information is obtained in identification of repair or activity so that it manages customer expectations<span class="s13"> </span>and supports customer to a satisfactory repair<span class="s4"> </span>outcome</li>\n<li class="li4">To have a responsibility to use all systems involved in business operations including payment systems and adhere to company procedures by maintaining all records in order to provide efficient running of the business when doing<span class="s3"> </span>so</li>\n<li class="li4">Mentor inexperienced and junior staff when the role<span class="s4"> </span>requires</li>\n<li class="li4">Lead on Health and Safety within the organisation including the safety of colleagues, customers and self</li>\n<li class="li10">Ensure that all surplus materials or debris are removed from the vehicle and work site and disposed of correctly</li>\n<li class="li4">How to provide risk assessments for each repair situation paying particular attention to special considerations regards to traffic management and hybrid<span class="s3"> </span>vehicles</li>\n</ul>\n<p class="p4"><strong>Behaviours in the workplace:</strong></p>\n<ul class="ul1">\n<li class="li4">To lead on and consistently demonstrate safe working practices at all<span class="s3"> </span>times</li>\n<li class="li8">To act professionally providing excellent customer service in line with organisations values and always apply<span class="s2"> </span>these</li>\n<li class="li4">To consistently operate at the highest standards of<span class="s2"> </span>workmanship</li>\n<li class="li8">Demonstrate a positive attitude to work through good time keeping, personal presentation and a diligence in their<span class="s4"> </span>duties</li>\n<li class="li4">To work independently whilst using their own initiative in all<span class="s16"> </span>situations</li>\n<li class="li4">Operate as an effective team member taking responsibility for their own actions and support others in the<span class="s2"> </span>team</li>\n<li class="li4">A willingness to learn new things and keep up with advances in<span class="s4"> </span>technology</li>\n<li class="li4">Work<span class="s4"> </span>consistently<span class="s3"> </span>to<span class="s4"> </span>achieve<span class="s2"> </span>personal<span class="s4"> </span>performance<span class="s2"> </span>indicators<span class="s4"> </span>that<span class="s2"> </span>contribute<span class="s4"> </span>to<span class="s4"> </span>achieve<span class="s4"> </span>desired company<span class="s4"> </span>performance.</li>\n<li class="li4">Undertake own actions to achieve statutory regulations in relation to environmental<span class="s17"> </span>sustainability</li>\n</ul>\n<h3 class="p4">Duration</h3>\n<p class="p2">An Auto Glazing Technician Apprenticeship would typically take three years to complete.</p>\n<h3 class="p4">Qualifications</h3>\n<p class="p2">Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the endpoint assessment.</p>\n<h3 class="p4">Level</h3>\n<p class="p11">The Apprenticeship Standard is Level 3</p>\n<h3 class="p8">Review date</h3>\n<p class="p11">The Apprenticeship Standard will be reviewed after 3 years due to the rapid advances in technology facing the sector currently.</p>",
  "occupationalSummary": "<p>This occupation is found in a range of different organisations that replace, repair and re-calibrate automotive glass including national windscreen companies, independent windscreen companies, body repair shops and main franchise dealerships.</p>\n<p> </p>\n<p>The broad purpose of the occupation is to repair, replace and recalibrate vehicle windscreens and other automotive glasses. The automotive glazing technician will have knowledge of the properties of glazing components and will use advanced techniques to ensure all work is completed safely. The types of vehicles can include a broad range from cars and car derived vans, through to light and heavy commercial vehicles. Due to advances in vehicle safety through Advanced Driver Assist Systems (ADAS) being integrated into the vehicle windscreen and the growth of electric cars, technicians will need to have a high level of technical knowledge on vehicle mechanical, electrical and trim systems. This includes the relationship they have with the windscreen in the control of the vehicle. Automotive glazing technicians need to have a full understanding of business operations within the industry and their own role within the business to support excellent customer service. They will have a good understanding of conducting safety checks and performance monitoring for associated equipment, documenting all stages of work activities, including operational procedures documentation controls, and contributing to audits.  The automotive glazing technician will be able to obtain, interpret and work accurately to complex technical repair specifications and instructions. They will also have the ability to work in a focused, analytical and methodical fashion, completing repairs on time, with a right-first-time, customer focused culture under-pinning all their activities.</p>\n<p> </p>\n<p>In their daily work, an employee in this occupation interacts with a range of internal and external stakeholders including colleagues, supervisors, customers and suppliers. They could be operating from a fully equipped workshop or a fully equipped service vehicle completing the repair replacement at the customer’s premises</p>\n<p>An employee in this occupation will be responsible for the repair and replacement of automotive glazing which could be in a variety of situations. They will need to ensure work is completed in line with stringent safety and quality requirements. A fully trained mobile technician will need to have a current driving licence and can expect to work on a roster including some weekends.</p>\n<p> </p>\n<p> </p>",
  "knowledges": [
    {
      "knowledgeId": "915fd613-cdc8-424e-9f37-700e66e3406b",
      "detail": "Methods of automotive glazing construction: laminated and toughened glass, polyvinyl Butyral (PVB) interlayers, solar control glass. How they behave on impact and how the different types of glass can be processed for repair after manufacture."
    },
    {
      "knowledgeId": "686db9fc-b81a-4bca-91ff-a92ae957c19f",
      "detail": "Terminology used in automotive glazing systems: glass identification markings, direct glazing, heated screens (front and rear), integral antennas, hydrophobic coating, properties, repair procedure and precautions."
    },
    {
      "knowledgeId": "fe2c1256-7722-46e7-875d-22e4dadf1c4b",
      "detail": "Problems that can occur in the replacement of fixed and opening automotive glass, and how these can be overcome."
    },
    {
      "knowledgeId": "187fb8ac-c9c6-4bcd-bfbb-709de2a69fc3",
      "detail": "Vehicle Advanced Driver Assistance Systems (ADAS). Diagnostic and calibration techniques."
    },
    {
      "knowledgeId": "73c7598a-6ccd-4195-8297-8ae4868546e5",
      "detail": "Airbags: identifying their presence and what precautions need to be taken when working near them."
    },
    {
      "knowledgeId": "38a8c865-0ba3-4242-9e88-f4bead67808b",
      "detail": "Vehicle power and transmission systems: hybrid, electric and internal combustion vehicle technology."
    },
    {
      "knowledgeId": "7a6d5588-f25e-4093-97e5-339a78078f07",
      "detail": "Codes of practice relating to the replacement of automotive glazing systems. "
    },
    {
      "knowledgeId": "619c152a-7692-430c-ab18-cf003c32f908",
      "detail": "Methods to access and interpret technical data sheets."
    },
    {
      "knowledgeId": "915f87bb-8815-43fd-a5cb-a8c3dab66b7e",
      "detail": " identification of the damaged zone and how this affects the feasibility of repair and the types of action that can be taken to rectify windscreen damage."
    },
    {
      "knowledgeId": "3a033e30-0140-4c2a-8646-b6cf26a6179f",
      "detail": "Methods by which glass can be fitted to a vehicle. "
    },
    {
      "knowledgeId": "2b2a4542-0044-469a-aa88-2a433ae6ce4b",
      "detail": "Methods used to check suitability of materials including replacement glass against vehicle and job specification."
    },
    {
      "knowledgeId": "12c98b9c-d421-4fd7-b19b-c77d427bb9f8",
      "detail": "Specific technology used in glazing on vehicle doors: types of membranes used on the inside of doors, glazing regulator and retaining mechanisms, and identification and reset procedures for door glazing systems."
    },
    {
      "knowledgeId": "05c3e25f-ec84-4db9-83b5-e29e6e1e6ef0",
      "detail": "Post repair requirements. The minimum amount of time required after direct glazing installation before different vehicles can be driven in relation to their safe drive away times (SDAT)."
    },
    {
      "knowledgeId": "13a5b918-3419-4597-ad39-8d4fb12a3620",
      "detail": "Methods to connect to the On-Board Diagnostics (OBD) port in vehicles to access the Controller Area Network (CAN) bus system. Diagnostic and calibration processes and the range of equipment used to diagnose and calibrate vehicles in static and dynamic situations."
    },
    {
      "knowledgeId": "58e7c611-bba8-4e4d-a580-98ed0bcbcdbd",
      "detail": "The types and use of automotive glazing tools and equipment. What they are used for and when it is appropriate to use them."
    },
    {
      "knowledgeId": "3ef79276-292b-4e77-8e9f-e41fcdc59fef",
      "detail": "Automotive glazing materials: windscreen resins and urethanes. Their application and characteristics."
    },
    {
      "knowledgeId": "5253b1e4-944a-40a2-ab9c-69a2a468948d",
      "detail": "The automotive glazing industry. Types of organisations. Types of products. Supply chains. Customer requirements. Impacts on product demand."
    },
    {
      "knowledgeId": "98a8defa-c3b8-495a-9c6a-bc92f759d986",
      "detail": "Business operation considerations: efficiency, customer satisfaction, competitiveness, minimising risks to operation, and ethical issues."
    },
    {
      "knowledgeId": "08e62d6d-6610-47e3-8dbd-ec863beaadc4",
      "detail": "Information technology and digital: digital interfaces, email, Management Information Systems (MIS), virtual communication, learning platforms, work collaboration platforms. General Data Protection Regulation (GDPR). Cyber security."
    },
    {
      "knowledgeId": "7706e726-aaad-41b9-94c2-dcaa12746a9f",
      "detail": "Awareness of health and safety regulations, relevant to the occupation and the technician's responsibilities: Control of Substances Hazardous to Health (COSHH), Display Screen Equipment (DSE), due diligence, electrical safety and compliance, emergency evacuation procedures, Health and Safety at Work Act – responsibilities, isolation and emergency stop procedures, Lifting Operations and Lifting Equipment Regulations (LOLER), lone working, management systems of occupational health and safety ISO 45001, manual handling, near miss reporting, Provision and use of Work Equipment Regulations (PUWER), Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR), risk assessments, safe systems of work, safety equipment: signage, fire extinguishers, situational awareness, slips, trips and falls, types of hazards, Personal Protective Equipment (PPE), working in confined spaces."
    },
    {
      "knowledgeId": "550d360d-8a34-429e-987b-5fec64228617",
      "detail": "Principles of sustainability and circular economy. Energy efficiency and reuse of materials. Recycling procedures. Principles of control and management of emissions and waste. Efficient use of resources."
    },
    {
      "knowledgeId": "2bb59cb7-a328-422d-87b0-f095e534ad94",
      "detail": "Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. "
    },
    {
      "knowledgeId": "9a8d2535-107f-4adf-97ca-d1e231e1ff1c",
      "detail": "Written communication techniques. Plain English principles. Report writing."
    },
    {
      "knowledgeId": "12eb27fd-d57a-4a48-aeef-146e7b23fe8a",
      "detail": "Non-verbal communication techniques: gestures, facial expressions, tone of voice, eye contact, body language."
    },
    {
      "knowledgeId": "5ae8f6c0-3689-4ff4-a5e1-15ab78846dba",
      "detail": "Documentation: methods and requirements - electronic and paper."
    },
    {
      "knowledgeId": "09c6275c-f3cd-4f25-be8d-6c7fa7941c88",
      "detail": "Equality Act. Equity, diversity, and inclusion in the workplace. Unconscious bias."
    },
    {
      "knowledgeId": "49a9efc0-9b47-4254-a81d-1cda2c8028af",
      "detail": "Quality management standards. Quality assurance principles and practice. Record keeping."
    },
    {
      "knowledgeId": "d45d7e2c-0998-42fb-855e-bf309caf5ed2",
      "detail": "Team working principles."
    },
    {
      "knowledgeId": "4f3ad10f-791f-483e-afa9-534653c4ec14",
      "detail": "The substrate that the glazing product is to be bonded to. How to identify different types of bonding materials and their compatibility."
    },
    {
      "knowledgeId": "4c240b51-057a-44cf-9566-8ecd545a6fb2",
      "detail": "Requirements for mechanical, electrical and trim systems when replacing glass. "
    },
    {
      "knowledgeId": "3b13122a-e545-4281-8110-b6b6a47124e4",
      "detail": "Evolving technologies: Head up display and augmented reality cameras. Their use in vehicle glazing. "
    },
    {
      "knowledgeId": "d398c915-1d28-4008-8459-dc9e8e2efd9a",
      "detail": "Automotive glazing repair techniques."
    }
  ],
  "behaviours": [
    {
      "behaviourId": "1225dd52-9453-4e39-89db-97d97933fc8a",
      "detail": "Take personal responsibility for and promote health and safety."
    },
    {
      "behaviourId": "eff36c81-b470-49c3-8617-d3a06732c11a",
      "detail": "Act professionally."
    },
    {
      "behaviourId": "36460ee9-ca26-43e8-a4b7-7ec11e81587d",
      "detail": "Respond and adapt to work demands and situations."
    },
    {
      "behaviourId": "f5584a92-1a6c-4217-aed2-ed2d84f79c18",
      "detail": "Collaborate and promote teamwork across disciplines."
    },
    {
      "behaviourId": "3b21e450-a90e-4ef4-8bdd-92e409bf24f5",
      "detail": "Take account of diversity and inclusion requirements."
    },
    {
      "behaviourId": "e035efba-b894-41cc-95d8-ac80b7f77111",
      "detail": "Committed to continued professional development (CPD) to maintain and enhance competence in their own area of practice. "
    },
    {
      "behaviourId": "e3fa0aa9-9f08-449e-98cb-4f3c5fe61f18",
      "detail": "Take personal responsibility for their own sustainable working practices."
    }
  ],
  "skills": [
    {
      "skillId": "0eb556ee-abf1-4312-9822-6509593d29fd",
      "detail": "Assess the requirements of the replacement task from the job specification or technician’s diagnosis, and existing glazing."
    },
    {
      "skillId": "774ce41e-5ab0-4314-a4a3-c44efe721a4c",
      "detail": "Prepare the vehicle and working area: check for airbags, remove or mitigate hazards, for example slip and trip hazards, ensure the vehicle is isolated and safe to work on and any lifting equipment is secured and safe to use."
    },
    {
      "skillId": "0a641f49-a48e-4360-862c-d5447e55d60b",
      "detail": "Prepare tools, equipment and materials for replacement activities, including replacement glass."
    },
    {
      "skillId": "3b845ef7-c8f7-4996-b652-f258615a1b55",
      "detail": "Remove and store existing glass and other components including the safe disposal of waste materials such as glass, chemicals, sharps and general waste."
    },
    {
      "skillId": "2405834b-5776-4111-b4c8-2fe5c11d0484",
      "detail": "Prepare the aperture to receive replacement glazing products: primer, cleaner, bonding products."
    },
    {
      "skillId": "71712b39-dcdb-4142-ab20-dfa80f70290a",
      "detail": "Replace automotive fixed glass."
    },
    {
      "skillId": "cf1d6cb8-8764-43c3-9725-01ad123acd1f",
      "detail": "Repair vehicle glazing."
    },
    {
      "skillId": "8573b1d5-adaf-4d3d-ac7f-0b2ce8dfb7ca",
      "detail": "Complete a final quality inspection. "
    },
    {
      "skillId": "87a85c82-da3c-4b7f-9aae-184f7d91cde5",
      "detail": "Complete vehicle handover activities including the use of the vehicle during the curing period and the visibility of replacement components."
    },
    {
      "skillId": "ee7b9f5f-2730-4676-8fbf-3f2db6396b3a",
      "detail": "Interpret data and diagnose faults in the vehicle Advanced Driver Assistance System (ADAS) and windscreens using diagnostic equipment connected through the On-Board Diagnostics (OBD) port to access vehicle Controller Area Network (CANBUS)."
    },
    {
      "skillId": "df1c9bcb-7d5f-49e7-a7ad-a9f7a3bfbd89",
      "detail": "Remove and replace components on vehicles to access glazing, such as on vehicles with different power and transmission systems. For example, hybrid, electric and combustion engines."
    },
    {
      "skillId": "236addd4-3c78-4153-a2dd-7c6813bf19f7",
      "detail": "Identify and order automotive glazing products and materials."
    },
    {
      "skillId": "3196e030-b5bd-4d78-9c81-292969cf9784",
      "detail": "Set up, calibrate and test Advanced Driver Assistance Systems (ADAS)."
    },
    {
      "skillId": "24815454-3712-4f70-b1ef-180e76d339c0",
      "detail": "Prioritise own work to meet the needs of the business and the customer."
    },
    {
      "skillId": "2ffefa0b-7a03-471b-b2e5-809c047ee684",
      "detail": "Communicate with others verbally, for example colleagues and stakeholders."
    },
    {
      "skillId": "38307096-690f-40f0-9254-02796f61dc28",
      "detail": "Use information and digital technology. Comply with GDPR and cyber security regulations and policies. "
    },
    {
      "skillId": "149275ca-5d86-41fb-8296-7ed0e4d41a7d",
      "detail": "Restore the work area on completion of the activity."
    },
    {
      "skillId": "d494c4c8-1ee1-4c73-8e58-04d07b33873e",
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