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JumpCloud

How to configure SSO with JumpCloud

To set up your Qase account with SSO/SAML and JumpCloud, you'll need to take the following steps:
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1. Login to your JumpCloud Admin dashboard, and go to "SSO Applications"

2. Search for "Qase", select it and click next, then click "Save Application"

3. Click "Configure Application" and you will land on the following page. Here, download your IdP Certificate

4. Scroll down and copy the IdP URL as shown below

5. Add your groups, from the User Groups tab. All users from the selected groups will be able to access Qase

6. Open the downloaded certificate.pem with a text editor and copy the contents of the file.

7. Setup on JumpCloud is complete. Now you need to go to the Qase security page and link your account with JumpCloud's credentials.

Click on the "Enable SSO/SAML" toggle button and fill the form

Map the following parameters as shown in the screenshot above.

  • SAML Sign-in URL: the URL copied from Step 4.

  • Identity Provider Issuer: JumpCloud

  • Key x509 Certificate: text from the certificate.pem that you have downloaded in Step 6.

  • Domains: provide a list of domains separated by a comma, that will be used for SSO. Public domains like Gmail, Hotmail, etc. are not allowed.

    Any domains that are added will need to be verified. To do so, you will need to add a TXT record to the domain's DNS records

9. If you want new users who join your team to become a read-only by default, check "Automatically add new users as read-only members" checkbox.

After the form is filled, click on the "Save" button.

Setup is complete. Now you can logout from the app and log in through the SSO login form.

{% hint style="info" %} IdP initiated login is not supported.

Users will have to sign-in from this Qase's SSO Login page: https://app.qase.io/sso/login {% endhint %}