Unable to sign in! We aren't sure what happened.

[Usama-integriti]

Checked for Existing Issues?

• Yes, I have checked existing issues and cannot find one related to this.

Software

Desktop Application, VS Code

Operating System / Platform

Windows

Your Pieces OS Version

Updated

Early Access Program

• Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

i install Pieces for vs code and its not connecting to my google account and github account , i install extension in vs code when i try to connect their github it this error is showing "Unable to sign in! We aren't sure what happened. If the issue persists, please contact support. in Windows"

[pieces-support-bot]

Hi @Usama-integriti - Thank you so much for creating this issue. Your issue has been automatically triaged and routed to the proper Pieces team member. Look for a follow-up within the next 24 hours.

Based on the details you provided, you might find these related issues helpful:

• Unable to open Pieces Copilot Service
• Pieces Desktop app, account linking never acheived for several years?
• Copilot Bug: 'I'm sorry. Something went wrong with processing. Please...' copilot response

In the meantime, please check out these helpful resources:

• Existing Issues: https://github.com/pieces-app/support/issues
• Documentation: https://docs.pieces.app
• YouTube Channel: https://www.youtube.com/@getpieces

We appreciate your patience and contribution to making Pieces better!

[mark-at-pieces]

hey @Usama-integriti Thank you for reaching out to support, I see you are having an issue signing in.

I would first try to clear your browser cache and try again

if the problem persists please schedule some time with me on my calendar here https://calendar.app.google/zs2eWCmk9Fovaakx5