A lot of unknown requests with 'Unknown' status (speech to text, sockets API)

[oleksandrpetrov351]

Hi deepgram team,

I built a small chrome extensiom MVP that uses sockets API and some variation of code used in this tutorial. My users experience a lot of of requests with unknown status, these are the examples:

• Request id: d81643f6-5bc6-43f3-9818-56ab05376a14
• Request id: 83bbda5e-0222-4dd8-89d2-d92e011bf414
• Request id: 5344c702-daa3-4078-9c84-10cc123a1647
• Request id: 2c704ac9-dac1-450d-9019-2e9a1363c869

Could you help me understand what can be the reason of these statuses and if it affects something.

[deepgram-community[bot]]

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[deepgram-community[bot]]

Hey there! It looks like you haven't connected your GitHub account to your Deepgram account. You can do this at https://community.deepgram.com - being verified through this process will allow our team to help you in a much more streamlined fashion.

[deepgram-community[bot]]

It looks like we're missing some important information to help debug your issue. Would you mind providing us with the following details in a reply?

• The deepgram product you are using (e.g Speech to Text, Agent API)

[deepgram-community[bot]]

Here are the errors I'm seeing in the logs:

Request id: d81643f6-5bc6-43f3-9818-56ab05376a14

Error: The customer sent invalid audio data over the websocket stream.
Suggestion: The customer should ensure they are sending the correct data to Deepgram.

Request id: 83bbda5e-0222-4dd8-89d2-d92e011bf414

Error: The customer sent invalid audio data over the websocket stream.
Suggestion: The customer should ensure they are sending the correct data to Deepgram.

Request id: 5344c702-daa3-4078-9c84-10cc123a1647

Error: The customer sent invalid audio data over the websocket stream.
Suggestion: The customer should ensure they are sending the correct data to Deepgram.

Request id: 2c704ac9-dac1-450d-9019-2e9a1363c869

Error: The customer sent invalid audio data over the websocket stream.
Suggestion: The customer should ensure they are sending the correct data to Deepgram.

Here's a some helpful Docs you can checkout about supported audio: https://developers.deepgram.com/docs/determining-your-audio-format-for-live-streaming-audio

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