FAQ

General FAQ

• I am having trouble running the samples, what can I do to debug them?
• I receive a timeout, "dxlclient.exceptions.WaitTimeoutException: Timeout waiting for response to message", when attempting to set the reputation of a file/certificate

General

Q: I am having trouble running the samples, what can I do to debug them?

A: The following steps are generally useful for debugging the client library/samples:

• Ensure the prerequisites for the MAR DXL Python client library have been met.

• Switch from ERROR to DEBUG logging in the samples as shown below:

  # Configure local logger
  logging.getLogger().setLevel(logging.ERROR)

  Change to:

  # Configure local logger
  logging.getLogger().setLevel(logging.DEBUG)

Q: I receive a timeout, "dxlclient.exceptions.WaitTimeoutException: Timeout waiting for response to message", attempting to set the reputation of a file/certificate

A: This typically occurs due to the Python client not having permission to send messages to the /mcafee/service/tie/file/reputation/set topic.

TODO