Bulkrax importer page stuck processing (Ajax error)

[KatharineV]

Post cutover, I edited an existing importer on prod to test how it would run. I told it to rerun the metadata. The full importer list shows that the importer is running with works enqueued, processed, and failed. However, opening the importer page shows the Processing message until it is replaced by an error message. Details for the works never loads.

Importer URL: https://sdapi.b2.adventistdigitallibrary.org/importers/557?locale=en

Full importer listing:

Ajax error:

Sometimes, on other importers we will get cloudflare error.

During the times it actually loads, it also displays "processing" until it eventually throws the same data tables error from above.

[KatharineV]

Folks, the Ajax error is present on the SDAPI tenant and it is blocking more work in that context than it did/does in the ADL tenant.

The Ajax error causes the full importer page to freeze frequently. Refresh usually brings it back. However, some importer pages won't load the works (which blocks me from investigating errors and failed works like in the importer linked below). The pages spin and say processing, then the Ajax error appears. Forward progress is blocked.

https://sdapi.b2.adventistdigitallibrary.org/importers/631?locale=en

[KatharineV]

Folks, this ticket is blocking work in some ways because new importers (created after the Fedora to Valkyrie migration) are still failing to load and only return Ajax errors.

Here's an importer that says 4 works failed, but I can't see any details because it's stuck processing. https://sdapi.b2.adventistdigitallibrary.org/importers/631?locale=en