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[CoE Starter Kit - BUG Can't import solution into an Environment in Swedish region #9568

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pkokkinen opened this issue Feb 3, 2025 · 1 comment
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bug Something isn't working coe-starter-kit CoE Starter Kit issues install

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@pkokkinen
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Does this bug already exist in our backlog?

  • I have checked and confirm this is a new bug.

Describe the issue

I'm Having issues with importing CenterofExcellenceCoreComponents_4_45_managed into an environment created in Region Sweden, but Region Europe works fine. (Customer wants it to be hosted in the Swedish DC)
I couldn't find anything on the GitHub issues. I have now tried this on multiple tenants and i get same error every time, error details below.
I thought Center of Excellence Starter Kit was region-agnostic.

Error code [80040224] (http://go.microsoft.com/fwlink/?LinkID=398563&client=Solutions&Error=80040224&de=online)

Exception message
Exception while acquiring token: System.ServiceModel.FaultException1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: System.Net.Http.HttpRequestException: Response status code does not indicate success: 404 (Not Found). at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode() +0x4c at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.SendRequestToTPS(Uri requestUri, HttpMethod httpMethod, JObject payload, String correlationId) +0xfd at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.<>c__DisplayClass22_1.<GetAssemblyReference>b__1() +0x0 at Microsoft.Crm.Setup.Server.SolutionsUtility.ExecutionUtility.ExecuteWithRetry[TResult](String actionName, Guid orgId, Func1 action, Int32 retryIntervalInSeconds) +0x85 at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.<>c__DisplayClass22_0.b__0() +0x7f at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func1 func, IEnume... (Fault Detail is equal to Exception details: ErrorCode: 0x80040216 Message: System.Net.Http.HttpRequestException: Response status code does not indicate success: 404 (Not Found). at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode() +0x4c at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.SendRequestToTPS(Uri requestUri, HttpMethod httpMethod, JObject payload, String correlationId) +0xfd at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.<>c__DisplayClass22_1.<GetAssemblyReference>b__1() +0x0 at Microsoft.Crm.Setup.Server.SolutionsUtility.ExecutionUtility.ExecuteWithRetry[TResult](String actionName, Guid orgId, Func1 action, Int32 retryIntervalInSeconds) +0x85 at Microsoft.Crm.Setup.Server.SolutionsUtility.TPSService.CdsTrustedPublisherServiceProvider.<>c__DisplayClass22_0.b__0() +0x7f at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId ev...).

Expected Behavior

I expected the solution woud get installed as in any other region

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.45

What app or flow are you having the issue with?

none

What method are you using to get inventory and telemetry?

None

Steps To Reproduce

Create a new production Environment in Region Sweden
Import the Creator Kit
import CenterofExcellenceCoreComponents_4_45_managed
Wait some time and you will see the import failing with an error 80040224

Anything else?

No response

@pkokkinen pkokkinen added bug Something isn't working coe-starter-kit CoE Starter Kit issues labels Feb 3, 2025
@pbattini
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pbattini commented Feb 3, 2025

@pkokkinen The CoE Kit does not require the environment to be in a specific region. Unfortunately, the error log you provided lacks useful information explaining the solution import failure, making it difficult to diagnose the issue.

One related known behavior, which I have highlighted below, is the English language pack.

To ensure compatibility with all apps and flows, include the English language pack in your environment as the CoE Starter Kit solutions don't offer localization and only support English. For more information, see Regional and language options for your environment.

@pbattini pbattini self-assigned this Feb 3, 2025
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