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---
layout: home
title: Writing
description: "Michelle Hertzfeld is a UX designer, strategist, and team director with extensive experience making government digital services usable, effective, and efficient."
permalink: /writing/
redirect_from: "/thoughts/"
---
<h1>Writing</h1>
<p class="type_lede">On occasion, I write about technology, civic tech, and design here.</p>
<p>Vintage posts are in the <a href="./archive/">archive</a>.</p>
<!-- display most recent post -->
<article class=" writing_posts" itemprop="blogPosts" itemscope itemtype="http://schema.org/BlogPosting">
{% for post in site.categories.writing limit:3 %}
<div class="another_post">
<div class="another_post-container">
<a href="{{ post.url }}"><h1 itemprop="headline">{{ post.title }}</h1></a>
<div class="another_meta">
<p>Posted on <time datetime="{{ post.date }}" itemprop="datePublished"><span class="highlight">{{ post.date | date_to_long_string }}</span></time> about <span class="highlight" itemprop="keywords">{{ post.tags | join: ', ' }}</span>.</p>
</div>
<div itemprop="articleBody">
{{ post.content | split: '<!--more-->' | first }}
</div>
<div class="continue">
<a href="{{ post.url }}">☆゚*・。*・ continue reading →</a>
</div>
</div>
</div>
{% endfor %}
</article>
<p class="type_lede">You can also read my writing in other places, such as:</p>
<h2>The 18F blog</h2>
<ul>
<li><a href="https://18f.gsa.gov/2015/10/15/best-practices-for-distributed-teams/">18F’s best practices for making distributed teams work</a></li>
<li><a href="https://18f.gsa.gov/2014/09/25/design-studio-onrr/">User-centered design at 18F: a design studio for natural resource revenues</a></li>
<li><a href="https://18f.gsa.gov/author/mhz/">See all my 18F blog posts</a></li>
</ul>
<h2>Process documentation</h2>
<ul>
<li><a href="https://github.com/18F/doi-extractives-data/wiki/Little-rules-for-designing-with-data">Little rules for designing with data, presented at <href="https://csvconf.com/">csvconf 2017</a></li>
<li><a href="https://lean-product-design.18f.gov/">18F Lean Product Design Guide (with Nick Brethauer and Colin MacArthur)</a></li>
<li><a href="https://github.com/18F/doi-extractives-data/wiki/Sample-retro-doc">The standard retro method and doc used across 18F</a></li>
<li><a href="https://github.com/18F/doi-extractives-data/wiki">Using a GitHub wiki to put user research and project documentation together with code</a></li>
</ul>
<h2>*Documentation* documentation</h2>
<ul>
<li><a href="https://docs.ipfs.io/introduction/how-ipfs-works/">How IPFS Works</a></li>
</ul>