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SUPPORT.md

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English | 中文

Official Support

All Deepin apps are supported mainly on Deepin distro, we also would like to help user from other distro if they have any issue when using Deepin apps. You can find us at:

Note: If you are using other distro than Deepin, please consider report your issue to the package maintainer / bug tracker of your distro first. Different distributions often use different packages, package versions, repositories, or make custom system configurations silently, which made rendering support from Deepin become very hard.

For a bug report, please include as many details as possible, fill out the required template, the information it asks for helps us resolve issues faster. When posting issue to Developer Center, please read Code of Conduct first.

If you have any other support request other than bug report, you can still create a new issue and describe your issue, or you can send a email to support <at> deepin <dot> com if you have special need.

Community Support

Here is a list of existing Deepin communities(If you know any Deepin community not listed here, feel free to add it to the list and submit a PR):

We also encourage you join a community and helping each other to make the Deepin community better!

Be sure to read the Code of Condent of the forum first and always do a search before you post a new thread.

Business support

Drop us a mail at support <at> deepin <dot> com or refer to https://www.deepin.com to get in touch.