The KulturPass implements a cultural marketplace where KulturPass app users consume the goods and services. To get a better picture on how the solution components interact with each other, you may follow the documentation on the Technical Architecture.
For the vendors the following processes and functions are relevant on the platform:
- Vendor Onboarding (including the steps: identification, registration, initial shop settings, initial product maintenance, initial offer creation)
- Order Management including cancellation and returns (including refunding)
- Financial Processes
The young people, the users of the KulturPass app, are the consumers of the goods and services offered on the KulturPass marketplace. This mobile app implements a number of capabilities and functions for the youth:
- Identification and registration
- Management of account settings
- Geospatial servcices
- Offer browsing and filtering
- Ordering, cancellation and returns of goods and services
This documentation focuses on the technical implementation of the processes and functions. A more project-related view you find in the Project Processes and Functions.
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