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project-roles-and-actors.md

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KulturPass - Roles and Actors

Main roles: Vendor and Consumer

Basically, the KulturPass shall connect the providers of cultural services, goods, and events (the vendors, like museums, stages, movie theaters, book shops etc.) with the young people as consumers of those offerings. From the commercial viewpoint, the vendors act in the role of a provider or seller, even if a given offer is for free and will not drain the consumer's credit. The solution design defines the following responsibilities and capabilities for these roles:

Vendor

  • Identification and registration on the cultural marketplace
  • Maintaining a list of products1 and offers within the shop
  • Process orders by accepting or rejecting them
  • Retrieve reports (transaction overview, shop activity etc.) from the platform

Consumer

  • Download the KulturPass app from the Apple App Store or from the Google Play Store
  • Identify and register on the marketplace
  • Retrieve the government-funded personal credit
  • Browse, search, and filter the offers of the vendors leveraging the KuluturPass app
  • Reserve cultural goods, services, tickets for events etc. based on the available credit line2
  • Return unused reservations, goods, tickets etc. accroding to the terms and conditions of the vendor

Administrative roles

The KulturPass is promoted by the German government, in particular by the Federal Commissioner for Culture and the Media (BKM). On behalf of the BKM, the operational management of the project as well as the tasks of supporting the community will be conducted by the foundation Digitale Chancen. For all questions, comments and suggestions, you are welcome to contact the community management via [email protected].

Important roles to run the project in the back office are:

Funds manager

  • Overall budget controlling
  • Real-time reporting on cash flow, transactions and regional distribution
  • Regular financial payment processing for vendors based on closed transactions
  • Data analysis and early indication of unusual patterns

Editorial team

  • Manual identification and activation of users
  • Validation/background checking and approval of vendors
  • Irregular validation of goods/products/services provided via the platform

To get an understanding of the overall objectives of the KulturPass please check the Project Objectives documentation.

Back to the Start of Documentation

Footnotes

  1. We may provide a prepared list of products for a given product category that can be utilized by the vendor. But this prepared list does not limit the list of products - the vendor is free to add individual products via manual input, CSV upload or API. ↩

  2. Additionally, we may add the option to order even if the available credit line ist not sufficient. In that case, the remaining amount would need to be paid in cash on the vendor's premises by the consumer. ↩