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forgot my login #4566

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jerrybecks opened this issue Feb 27, 2025 · 8 comments
Closed

forgot my login #4566

jerrybecks opened this issue Feb 27, 2025 · 8 comments
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@jerrybecks
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Type(s) of account issue

Other (please describe in the summary below)

Summary

i forgot my password and login credentials.
i know i had one i used for a test.
And i can`t remember the email as well

jenkins.io account username

No response

jenkins.io account email

No response

Which URL are you trying to login at?

account.jenkins.io/passwordReset

@jerrybecks jerrybecks added accounts triage Incoming issues that need review labels Feb 27, 2025
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Take a look at these similar issues to see if there isn't already a response to your problem:

  1. 71% forgot login details #3822
  2. 71% forgot my username #3590

@smerle33
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Hi @jerrybecks are you sure you refer to a account.jenkins.io account, used for jenkins developper (core or plugins) ?
without an email, I will not be able to find your account.

@smerle33 smerle33 removed the triage Incoming issues that need review label Feb 27, 2025
@smerle33 smerle33 self-assigned this Feb 27, 2025
@smerle33 smerle33 added this to the infra-team-sync-2025-03-04 milestone Feb 27, 2025
@jerrybecks
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I can't remember the email and i think i used the same user name as github

@smerle33
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I can't remember the email and i think i used the same user name as github

I did search for that name without success.

@jerrybecks
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i did run a test around February 5th in connection with my Github account can that help with the search?

@smerle33
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Hi @jerrybecks, could you describe the expected usage you plan to have with this account?

@MarkEWaite
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Hi @jerrybecks, could you describe the expected usage you plan to have with this account?

@jerrybecks as far as I can tell, you're not a maintainer of any Jenkins plugin. You don't have any advanced permission to the Jenkins issue tracker or the Jenkins artifact repository. Since you don't have any of those advanced permissions, you can create a new account on https://accounts.jenkins.io . There is no need to recover an old account that does not seem to exist. The new account (user name jerrybacks if you wish) will allow you to submit issues to the Jenkins issue tracker. If you decide in the future to become a plugin maintainer, it would allow you to be granted permissions to the Jenkins artifact repository.

I propose that we close this issue because @jerrybecks can create a new account without needing help from the Jenkins infra team.

@jerrybecks
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Alright mates thanks for the help. I thought about that but then... all the same thanks for the assistance and suggestion.

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