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Q63661: Problems Viewing README.DOC Inside PWB Online Help and QH
/pubs/pc/reference/microsoft/kb/Q63661/

Q63661: Problems Viewing README.DOC Inside PWB Online Help and QH

Article: Q63661
Version(s): 1.00
Operating System: MS-DOS
Flags: ENDUSER  |
Last Modified: 15-AUG-1990

Problems can occur when attempting to access the README.DOC from
within the DOS versions of Programmer's WorkBench (PWB) or QH via the
online help.

When attempting to view the README.DOC file using the online help
inside the DOS version of PWB, the messages "Error displaying help"
and then "Cannot process cross reference" may be displayed in
successive dialog boxes.

When attempting to view the README.DOC file from within QH, the
message "The database README.DOC is not open, or the topic is not
found" may be displayed.

Again, these problems are found only in the DOS version of PWB and QH.
Access of the README.DOC in this manner does not produce errors under
the OS/2 versions of PWB or QH.

The following are two possible workarounds for the problem in PWB:

1. The README.DOC can be loaded into the help system by typing the
   following

      arg "$PATH:readme.doc!" arg pwbhelp

   with default keys:

      Alt+A $PATH:readme.doc! F1

   Note that this method may fail if there is another file named
   README.DOC in the path before the C 6.00 README.DOC. If this is the
   case, the other README.DOC will be loaded instead of the C 6.00
   README.DOC. This method can also fail if there is not enough memory
   to load the file into the help system.

2. If the previous method fails, the C 6.00 README.DOC can be loaded
   into PWB as a normal text file via the File.Open menu option. The
   README.DOC can be found in the C 6.00 bound executable directory
   (for example, C:\C600\BINB).

The following are three possible workarounds for the problem in QH:

1. Inside QH, select View.Search, type "$PATH:readme.doc!" and press
   ENTER. Again, this will bring up the first README.DOC on the path.

2. You can also select File.Open and load the the file by giving the
   full path and filename of the C 6.00 README.DOC. QH allows you to
   open any text file under 64K in size.

3. To enable direct access of the README.DOC from within QH via the
   README.DOC button, it is necessary to point the QH environment
   variable to the directory where the README.DOC is located. For
   example:

      set qh=c:\c600\binb\readme.doc

   The QH environment variable is not documented in the C 6.00 printed
   or online documentation.

Microsoft is researching this problem and will post new information
here as it becomes available.