diff --git a/lang/en/texts.php b/lang/en/texts.php
index ea496902..de0e8193 100644
--- a/lang/en/texts.php
+++ b/lang/en/texts.php
@@ -132,4 +132,5 @@
'quick_search' => 'Quick search ...',
'taxes' => 'Taxes',
'email_customization' => 'Email Customization',
+ 'delete_account' => 'Delete Account',
];
diff --git a/lang/fr_CA/texts.php b/lang/fr_CA/texts.php
index 91a3acff..b8a6e02a 100644
--- a/lang/fr_CA/texts.php
+++ b/lang/fr_CA/texts.php
@@ -93,4 +93,5 @@
'quick_search' => 'Recherche rapide',
'taxes' => 'Taxes',
'email_customization' => 'Email Customization',
+ 'delete_account' => 'Delete Account',
];
\ No newline at end of file
diff --git a/navigation.php b/navigation.php
index 65c7b6b9..bf9fabd4 100644
--- a/navigation.php
+++ b/navigation.php
@@ -33,6 +33,7 @@
'Custom Domain' => '/:locale/hosted-custom-domain',
'Hosted Migration' => '/:locale/hosted-migration',
'Stripe Integration' => '/:locale/hosted-stripe',
+ 'Troubleshooting' => '/:locale/hosted-troubleshooting',
],
],
'Developer guide' => [
diff --git a/source/assets/images/account/account_danger_zone.png b/source/assets/images/account/account_danger_zone.png
new file mode 100644
index 00000000..98adaea0
Binary files /dev/null and b/source/assets/images/account/account_danger_zone.png differ
diff --git a/source/assets/images/account/account_delete_modal.png b/source/assets/images/account/account_delete_modal.png
new file mode 100644
index 00000000..1a3157af
Binary files /dev/null and b/source/assets/images/account/account_delete_modal.png differ
diff --git a/source/assets/images/troubleshooting/authnet-required-fields.png b/source/assets/images/troubleshooting/authnet-required-fields.png
new file mode 100644
index 00000000..f157f41e
Binary files /dev/null and b/source/assets/images/troubleshooting/authnet-required-fields.png differ
diff --git a/source/en/hosted-delete-account.md b/source/en/hosted-delete-account.md
new file mode 100644
index 00000000..84f0e0bc
--- /dev/null
+++ b/source/en/hosted-delete-account.md
@@ -0,0 +1,29 @@
+---
+extends: _layouts.user_guide
+section: content
+locale: en
+---
+
+# Hosted Account Deletion
+
+If you wish for all of your data and account information to be removed from the system please use the following steps:
+
+Navigate to
+
+```
+Settings > Account Managment > Danger Zone
+```
+
+
+
+Click on the Delete Account button and a confirmation modal will appear.
+
+
+
+
+Once confirmed, this is irreversable. All data will be wiped from our system.
+
+
+
+Disable the required checkboxes and then save.
+
\ No newline at end of file
diff --git a/source/en/hosted-troubleshooting.md b/source/en/hosted-troubleshooting.md
new file mode 100644
index 00000000..aab2172e
--- /dev/null
+++ b/source/en/hosted-troubleshooting.md
@@ -0,0 +1,35 @@
+---
+extends: _layouts.user_guide
+section: content
+locale: en
+---
+
+# Hosted TroubleShooting
+
+## Auth.net
+
+### CardCode is required.. (or similar)
+
+If you are seeing errors when processing payments with a return error indicating a missing field such as
+
+
+There was an error processing your payment [33]. Please try again later.
+Message:
+Customer ID is required
+
+
+This means that you have a payment form configured within Auth.net with some required fields. These will need to be disabled.
+
+To do this, log into auth.net and navigate to
+
+```
+Account / Payment Forms / Form Fields
+```
+
+You will see a list of fields with check boxes like this:
+
+
+
+
+Disable the required checkboxes and then save.
+
\ No newline at end of file
diff --git a/source/fr_CA/hosted-delete-account.md b/source/fr_CA/hosted-delete-account.md
new file mode 100644
index 00000000..682294f8
--- /dev/null
+++ b/source/fr_CA/hosted-delete-account.md
@@ -0,0 +1,25 @@
+---
+extends: _layouts.user_guide
+section: content
+locale: fr_CA
+---
+
+# Hosted Account Deletion
+
+If you wish for all of your data and account information to be removed from the system please use the following steps:
+
+Navigate to
+
+```
+Settings > Account Managment > Danger Zone
+```
+
+
+
+Click on the Delete Account button and a confirmation modal will appear.
+
+
+
+
+Once confirmed, this is irreversable. All data will be wiped from our system.
+
\ No newline at end of file
diff --git a/source/fr_CA/hosted-trouble-shooting.md b/source/fr_CA/hosted-trouble-shooting.md
new file mode 100644
index 00000000..497edd23
--- /dev/null
+++ b/source/fr_CA/hosted-trouble-shooting.md
@@ -0,0 +1,5 @@
+---
+extends: _layouts.user_guide
+section: content
+locale: fr_CA
+---
\ No newline at end of file
diff --git a/user_guide_navigation.php b/user_guide_navigation.php
index cb86366d..c29a0d1b 100644
--- a/user_guide_navigation.php
+++ b/user_guide_navigation.php
@@ -46,6 +46,8 @@
'hosted_migration' => '/:locale/hosted-migration',
'mail_servers' => '/:locale/hosted-mail',
'stripe_integration' => '/:locale/hosted-stripe',
+ 'troubleshooting' => '/:locale/hosted-troubleshooting',
+ 'delete_account' => '/:locale/hosted-delete-account',
],
],