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Downloads fail, requires manually clearing library password to fix #1047

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Makumasa opened this issue Dec 31, 2024 · 0 comments
Open

Downloads fail, requires manually clearing library password to fix #1047

Makumasa opened this issue Dec 31, 2024 · 0 comments

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@Makumasa
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Makumasa commented Dec 31, 2024

I was using the Seafile app for Android (version 3.0.6) to download a bunch of music from my encrypted Seafile library. Partway through the download, I started getting "Network error" and no more files would download.

network_error_in_app

I tried force-stopping the app, clearing the app's cache, removing the failed/pending transfers from the Transfer List, and even rebooting my phone, but I kept getting "Network error" no matter what file I tried to download from that same library. Here's what the error looks like in the Transfer List:

download_failed_in_transfer_list

Out of desperation, I tried to instead create a new text file in that same library. When I opened the newly created text file, the contents read "Repo is encrypted. Please provide password to view it."

new_text_file_error

Edits made to the contents of the newly created text file from within the app were not reflected on the server - the file was created but remained empty.

I was eventually able to fix the issue by manually hitting "Clear library password" from the settings and entering the library's password again. It seems as though the cached library password in the app expired without notifying me or prompting me to reenter the password.

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