TimeoutError in File_API.ipynb

[uezhenxiang2023]

Hi,
I got a TimeoutError while executing the File_API.ipynb locally on my Macbook Pro.
I can list the models with genai.list_model() request:

But the error poped after running the following line:

sample_file = genai.upload_file(path="image.jpg",
                                display_name="Sample drawing")

print(f"Uploaded file '{sample_file.display_name}' as: {sample_file.uri}")

Here is the Traceback

---------------------------------------------------------------------------
TimeoutError                              Traceback (most recent call last)
Cell In[4], line 1
----> 1 sample_file = genai.upload_file(path="jetpack.jpg",
      2                                 display_name="Sample drawing")
      4 print(f"Uploaded file '{sample_file.display_name}' as: {sample_file.uri}")

File ~/anaconda3/lib/python3.10/site-packages/google/generativeai/files.py:52, in upload_file(path, mime_type, name, display_name)
     49 if display_name is None:
     50     display_name = path.name
---> 52 response = client.create_file(
     53     path=path, mime_type=mime_type, name=name, display_name=display_name
     54 )
     55 return file_types.File(response)

File ~/anaconda3/lib/python3.10/site-packages/google/generativeai/client.py:64, in FileServiceClient.create_file(self, path, mime_type, name, display_name)
     55 def create_file(
     56     self,
     57     path: str | pathlib.Path | os.PathLike,
   (...)
     61     display_name: str | None = None,
     62 ) -> glm.File:
     63     if self._discovery_api is None:
---> 64         self._setup_discovery_api()
     66     file = {}
     67     if name is not None:

File ~/anaconda3/lib/python3.10/site-packages/google/generativeai/client.py:48, in FileServiceClient._setup_discovery_api(self)
     41     raise ValueError("Uploading to the File API requires an API key.")
     43 request = googleapiclient.http.HttpRequest(
     44     http=httplib2.Http(),
     45     postproc=lambda resp, content: (resp, content),
     46     uri=f"{GENAI_API_DISCOVERY_URL}?version=v1beta&key={api_key}",
     47 )
---> 48 response, content = request.execute()
     50 discovery_doc = content.decode("utf-8")
     51 self._discovery_api = googleapiclient.discovery.build_from_document(
     52     discovery_doc, developerKey=api_key
     53 )

File ~/anaconda3/lib/python3.10/site-packages/googleapiclient/_helpers.py:130, in positional.<locals>.positional_decorator.<locals>.positional_wrapper(*args, **kwargs)
    128     elif positional_parameters_enforcement == POSITIONAL_WARNING:
    129         logger.warning(message)
--> 130 return wrapped(*args, **kwargs)

File ~/anaconda3/lib/python3.10/site-packages/googleapiclient/http.py:923, in HttpRequest.execute(self, http, num_retries)
    920     self.headers["content-length"] = str(len(self.body))
    922 # Handle retries for server-side errors.
--> 923 resp, content = _retry_request(
    924     http,
    925     num_retries,
    926     "request",
    927     self._sleep,
    928     self._rand,
    929     str(self.uri),
    930     method=str(self.method),
    931     body=self.body,
    932     headers=self.headers,
    933 )
    935 for callback in self.response_callbacks:
    936     callback(resp)

File ~/anaconda3/lib/python3.10/site-packages/googleapiclient/http.py:222, in _retry_request(http, num_retries, req_type, sleep, rand, uri, method, *args, **kwargs)
    220 if exception:
    221     if retry_num == num_retries:
--> 222         raise exception
    223     else:
    224         continue

File ~/anaconda3/lib/python3.10/site-packages/googleapiclient/http.py:191, in _retry_request(http, num_retries, req_type, sleep, rand, uri, method, *args, **kwargs)
    189 try:
    190     exception = None
--> 191     resp, content = http.request(uri, method, *args, **kwargs)
    192 # Retry on SSL errors and socket timeout errors.
    193 except _ssl_SSLError as ssl_error:

File ~/anaconda3/lib/python3.10/site-packages/httplib2/__init__.py:1724, in Http.request(self, uri, method, body, headers, redirections, connection_type)
   1722             content = b""
   1723         else:
-> 1724             (response, content) = self._request(
   1725                 conn, authority, uri, request_uri, method, body, headers, redirections, cachekey,
   1726             )
   1727 except Exception as e:
   1728     is_timeout = isinstance(e, socket.timeout)

File ~/anaconda3/lib/python3.10/site-packages/httplib2/__init__.py:1444, in Http._request(self, conn, host, absolute_uri, request_uri, method, body, headers, redirections, cachekey)
   1441 if auth:
   1442     auth.request(method, request_uri, headers, body)
-> 1444 (response, content) = self._conn_request(conn, request_uri, method, body, headers)
   1446 if auth:
   1447     if auth.response(response, body):

File ~/anaconda3/lib/python3.10/site-packages/httplib2/__init__.py:1366, in Http._conn_request(self, conn, request_uri, method, body, headers)
   1364 try:
   1365     if conn.sock is None:
-> 1366         conn.connect()
   1367     conn.request(method, request_uri, body, headers)
   1368 except socket.timeout:

File ~/anaconda3/lib/python3.10/site-packages/httplib2/__init__.py:1156, in HTTPSConnectionWithTimeout.connect(self)
   1154 if has_timeout(self.timeout):
   1155     sock.settimeout(self.timeout)
-> 1156 sock.connect((self.host, self.port))
   1158 self.sock = self._context.wrap_socket(sock, server_hostname=self.host)
   1160 # Python 3.3 compatibility: emulate the check_hostname behavior

TimeoutError: [Errno 60] Operation timed out

And I double checked the image is downloaded successfully above the upload_file request cell:

This problem has been tormenting me for two days,I tried different ways to solve it but make no sense.
Look forward to get some suggestion here.
Sincere thanks！

[TYMichaelChen]

Hi @uezhenxiang2023, apologies you're running into issues with the colab locally. Maybe you can try running the python script directly:
https://github.com/google-gemini/cookbook/blob/main/quickstarts/file-api/sample.py

Let me know if that helps and it should help us understand why you're running into this

[uezhenxiang2023]

Hi @uezhenxiang2023, apologies you're running into issues with the colab locally. Maybe you can try running the python script directly: https://github.com/google-gemini/cookbook/blob/main/quickstarts/file-api/sample.py

Let me know if that helps and it should help us understand why you're running into this

Hi @TYMichaelChen ,
Really appreciate for your quick reply.The same TimeoutError occured while running the sample.py locally.

[markmcd]

Is this still happening? If so could you provide some more detail around your environment, etc.

[github-actions]

Marking this issue as stale since it has been open for 14 days with no activity. This issue will be closed if no further activity occurs.

[bboyadao]

• Python 3.12

  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/google/generativeai/files.py", line 71, in upload_file
    response = client.create_file(
               ^^^^^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/google/generativeai/client.py", line 83, in create_file
    self._setup_discovery_api()
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/google/generativeai/client.py", line 65, in _setup_discovery_api
    response, content = request.execute()
                        ^^^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/googleapiclient/_helpers.py", line 130, in positional_wrapper
    return wrapped(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/googleapiclient/http.py", line 923, in execute
    resp, content = _retry_request(
                    ^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/googleapiclient/http.py", line 222, in _retry_request
    raise exception
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/googleapiclient/http.py", line 191, in _retry_request
    resp, content = http.request(uri, method, *args, **kwargs)
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/httplib2/__init__.py", line 1726, in request
    (response, content) = self._request(
                          ^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/httplib2/__init__.py", line 1446, in _request
    (response, content) = self._conn_request(conn, request_uri, method, body, headers)
                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/httplib2/__init__.py", line 1368, in _conn_request
    conn.connect()
  File "/home/useR/.cache/pypoetry/virtualenvs/secret-BeE8oWav-py3.12/lib/python3.12/site-packages/httplib2/__init__.py", line 1158, in connect
    sock.connect((self.host, self.port))
TimeoutError: [Errno 110] Connection timed out

• My code implement and example doesn't work. raised to same issue above. Socket can not connect to
• Trying to debug and can not go further. generativelanguage.googleapis.com:443

[markmcd]

could you provide some more detail around your environment, etc.

In this case, seeing the code might help. Are you running in Colab like the original issue was? Your paths indicate a possibly different environment. Is it Linux?

Since this is a network error can you describe the network environment you're connecting from? e.g. "$ISP in $Country" or "$cloud_provider", as well as any proxy or VPN you might have running.

And can you show whether you're able to connect to that host/port? e.g. using telnet or netcat:

$ nc -zw60 generativelanguage.googleapis.com 443
Connection to generativelanguage.googleapis.com (142.250.70.234) 443 port [tcp/https] succeeded!

[uezhenxiang2023]

could you provide some more detail around your environment, etc.

In this case, seeing the code might help. Are you running in Colab like the original issue was? Your paths indicate a possibly different environment. Is it Linux?

Since this is a network error can you describe the network environment you're connecting from? e.g. "$ISP in $Country" or "$cloud_provider", as well as any proxy or VPN you might have running.

And can you show whether you're able to connect to that host/port? e.g. using telnet or netcat:

$ nc -zw60 generativelanguage.googleapis.com 443
Connection to generativelanguage.googleapis.com (142.250.70.234) 443 port [tcp/https] succeeded!

@markmcd Thank you for reply.I ran the code locally with vpn and the enviroment information is in the following snapshot.

[uezhenxiang2023]

could you provide some more detail around your environment, etc.

In this case, seeing the code might help. Are you running in Colab like the original issue was? Your paths indicate a possibly different environment. Is it Linux?
Since this is a network error can you describe the network environment you're connecting from? e.g. "$ISP in $Country" or "$cloud_provider", as well as any proxy or VPN you might have running.
And can you show whether you're able to connect to that host/port? e.g. using telnet or netcat:

$ nc -zw60 generativelanguage.googleapis.com 443
Connection to generativelanguage.googleapis.com (142.250.70.234) 443 port [tcp/https] succeeded!

@markmcd Thank you for reply.I ran the code locally with vpn and the enviroment information is in the following snapshot.

And there is no response after runing nc -zw60 generativelanguage.googleapis.com 443

[bboyadao]

Found out. My company go outside by proxy. So either vpn, proxy doesn't works.

[github-actions]

Marking this issue as stale since it has been open for 14 days with no activity. This issue will be closed if no further activity occurs.

[markmcd]

@markmcd Thank you for reply.I ran the code locally with vpn and the enviroment information is in the following snapshot.

It looks like your request is coming from China. Unfortunately 中国 isn't a supported region but it doesn't look like Google is doing the blocking - you could be hitting the GFW.

Found out. My company go outside by proxy. So either vpn, proxy doesn't works.

I can't help you circumvent the available region list, but if your requests are connecting from a supported region but need to set up a corporate proxy, that should be supported. I noted some approaches in google-gemini/generative-ai-python#188 (comment).

[github-actions]

Marking this issue as stale since it has been open for 14 days with no activity. This issue will be closed if no further activity occurs.

[github-actions]

This issue was closed because it has been inactive for 27 days. Please post a new issue if you need further assistance. Thanks!