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[Question] Events - Ticket Updated/Solved/Closed #522

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InceptionTime opened this issue Sep 27, 2022 · 0 comments

InceptionTime commented Sep 27, 2022

Hi,

Are there events that get triggered when tickets are updated on Zendesk?

For example if I mark a ticket as solved on Zendesk it would trigger an event and then my bot would execute some code.

I've been looking through the docs and I don't think if seen anything that would allow me to do this?

InceptionTime changed the title ~~Events - Ticket Updated/Solved/Closed~~ [Question] Events - Ticket Updated/Solved/Closed

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