Email not sending when more than two recipients in csv file

[kayaelle]

Tec de Monterrey is reporting that email is not working if there are more than two entries n the csv file. Gathering more info. We should investigate.

Assigning to @jchartrand for investigation.

[jchartrand]

I just created a batch for which I uploaded a CSV with six rows - all emails were sent (and arrived), and the status showed as Sent.

I then tried with five rows - all were properly sent, although the status remained 'Sending'. When I refreshed the page the status showed as 'Sent'.

[kayaelle]

Thanks for looking into this @jchartrand. I've asked for an example csv to try to replicate with that. Will ask for the templates being used too.

I think the status doesn't update without a refresh. I noticed the same thing when revoking. Will create a separate issue.

[kayaelle]

Tec de Monterrey reported this is working. Likely related to testing with hotmail.