Problem Uploading to Board

[roulercycling]

See code error below:

Arduino: 1.8.6 (Windows 8), Board: "Arduino/Genuino Uno"

Sketch uses 5518 bytes (17%) of program storage space. Maximum is 32256 bytes.
Global variables use 400 bytes (19%) of dynamic memory, leaving 1648 bytes for local variables. Maximum is 2048 bytes.
avrdude: ser_open(): can't open device "\.\COM1": The system cannot find the file specified.

Problem uploading to board. See http://www.arduino.cc/en/Guide/Troubleshooting#upload for suggestions.

This report would have more information with
"Show verbose output during compilation"
option enabled in File -> Preferences.

[jonfen]

1. Does that windows user have administrative rights (to access hardware)?

2. If you open up the Windows Device Manager and expand the Ports section of the tree, which COM port # appears and disappears if you plugin and unplug the OpenSprints Hub?

3. Can you provide a screenshot?

[roulercycling]

It's my personal laptop, so I assume the admin rights are proper. In device manager, there is a little yellow exclamation point over the COM1 port. Also, as I was following the arduino file updater instructions, I noticed that I can select the BOARD you recommend, but the PORT drop down menu is greyed out. Meaning I can't select anything in there. Seems weird. ~ Wes

…

On Tue, Aug 28, 2018 at 8:42 AM Jonathan Morrison ***@***.***> wrote: 1. Does that windows user have administrative rights (to access hardware)? 2. If you open up the Windows Device Manager and expand the Ports section of the tree, which COM port # appears and disappears if you plugin and unplug the OpenSprints Hub? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#22 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/Aoyv8-FEyWtBlDwgTxUkXb3UMuFAMIXfks5uVUjbgaJpZM4WPoGa> .

[jonfen]

@roulercycling the exclamation point will tell you more details if you right click and go to properties, but chances are the windows drivers weren't installed properly.

https://www.arduino.cc/en/Guide/DriverInstallation

Another issue would be if you have an old board:

http://www.opensprints.com/howto_upgrade_opensprints_hub_arduino.php