diff --git a/content/docs/faq/README.md b/content/docs/faq/README.md
index 6e3dd7b2407..3f71a00e95c 100644
--- a/content/docs/faq/README.md
+++ b/content/docs/faq/README.md
@@ -85,6 +85,25 @@ root before the connection is started. If the client already has the root, there
 The same logic with not sending root certificates applies for servers trying to validate client certificates;
 the [same justification](https://datatracker.ietf.org/doc/html/rfc5246#section-7.4.6) is given in the TLS RFC.
 
+<a id="chain-cacrt"></a>
+### Why isn't my certificate's chain in my issued Secret's `ca.crt`?
+
+Users frequently ask us about changing `ca.crt` to include more certs or different certs. We tend to push back on these requests
+for the simple reason that we believe `ca.crt` to most often be a risk for any user.
+
+`ca.crt` is filled by cert-manager with a "best guess" of what the issuing CA was. Importantly, cert-manager can often only guess;
+if the issuer doesn't provide the full chain including the root certificate, there might be no way for cert-manager to know what the
+root of the chain is. In that case, cert-manager will make a best-effort attempt to use the issuer deepest in the chain.
+
+That "best effort" attempt is one of the reasons that `ca.crt` can be risky; it might not be correct, and it might change when the issuer
+changes even if nothing in cert-manager changes.
+
+The other issue with `ca.crt` is fundamental - it's updated when the certificate is updated. Some users can be tempted to use `ca.crt`
+for trust purposes, but rotating trusted certificates safely relies on being able to have both the old and new CA certificates trusted at the same time.
+
+By consuming the CA directly from your Secret, it becomes impossible to do this; `ca.crt` will only ever contain the best effort guess
+for the CA for the current certificate, and will never include an older or a new CA.
+
 ### How can I see all the historic events related to a certificate object?
 
 cert-manager publishes all events to the Kubernetes events mechanism, you can get the events for your specific resources using `kubectl describe <resource> <name>`.
diff --git a/content/docs/trust/README.md b/content/docs/trust/README.md
index f8c86c1d405..13a66783077 100644
--- a/content/docs/trust/README.md
+++ b/content/docs/trust/README.md
@@ -13,14 +13,13 @@ This is because:
 
 1. That `Secret` also contains the private key of the server, which should only be accessible to the server.
    You should use RBAC to ensure that the `Secret` containing the serving certificate and private key are only accessible to Pods that need it.
-2. Rotating CA certificates safely relies on being able to have both the old and new CA certificates trusted at the same time.
-   By consuming the CA directly from the source, this isn't possible;
-   you'll be _forced_ to have some down-time in order to rotate certificates.
+2. Rotating CA certificates safely relies on being able to have both the old and new CA certificates trusted at the same time. See [the FAQ](../faq/README.md#chain-cacrt) for more details.
 
 </div>
 
 When configuring the client you should independently choose and fetch the CA certificates that you want to trust.
 Download the CA out of band and store it in a `Secret` or `ConfigMap` separate from the `Secret` containing the server's private key and certificate.
+
 [trust-manager](trust-manager) can be used to manage these certificates and automatically distribute them to multiple namespaces.
 
 This ensures that if the material in the `Secret` containing the server key and certificate is tampered with,