iOS addUnreadMessagesListener callback fired after message center opens

[jfspencer]

Apptentive.addUnreadMessagesListener's success callback only gets fired after the user enters the message center.

Here is my setup code

init(userContact) {
    var apptentiveRegistration = {
        initialize: () => {
            document.addEventListener('deviceready', apptentiveRegistration.onDeviceReady, false);
            Apptentive.setPersonEmail(
                ()=> {this.jnLog.breadcrumb('apptentive user email registered'); },
                ()=> {this.jnLog.breadcrumb('apptentive user email registration failed'); },
                userContact.email);
            Apptentive.setPersonName(
                ()=> {this.jnLog.breadcrumb('apptentive user name registered'); },
                ()=> {this.jnLog.breadcrumb('apptentive user name registration failed'); },
                userContact._displayName());
        },
        onDeviceReady: () => {
            document.addEventListener('resume', apptentiveRegistration.onResume, false);
            document.addEventListener('pause', apptentiveRegistration.onPause, false);
            Apptentive.deviceReady(
                ()=> {this.jnLog.breadcrumb('apptentive device ready registered'); },
                ()=> {this.jnLog.breadcrumb('apptentive device ready registration failed'); });
            Apptentive.addUnreadMessagesListener(
                (messageCount) => {
                    this.jnLog.breadcrumb('did enter apptentive message listener call back', messageCount);
                    this.$rootScope.$broadcast(con.jn.eventApp.apptentiveMsgCount, messageCount);
                },
                (error) => { this.jnLog.error('apptentive message count update error', error); }
            );
        },
        onResume: () => {
            Apptentive.resume(
                ()=> {this.jnLog.breadcrumb('apptentive resume registered'); },
                ()=> {this.jnLog.breadcrumb('apptentive resume registration failed'); });
        },
        onPause: () => {
            Apptentive.pause(
                ()=> {this.jnLog.breadcrumb('apptentive pause registered'); },
                ()=> {this.jnLog.breadcrumb('apptentive pause registration failed'); });
        }
    };
    apptentiveRegistration.initialize();

(written in typescript)

[pmwisdom]

👍

[pmwisdom]

A way around this is to poll the plugin with this command :

setInterval(function() {
    Apptentive.getUnreadMessageCount(function(numMessages) { console.log(numMessages) })
}, 1000);

[sebaferreras]

The issue happens also on Android. I was able to reproduce this issue when using:

Cordova Platform: 7.0.1 – 7.1.0+
Cordova Android Platform: 6.3.0+

@skykelsey is this a bug or should we use a setInterval in order to listen to changes in the unread messages count?

Thanks 😃