Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Stuck on "Loading Data" even after being uninstalled and reinstalled. #207

Open
Zavier351 opened this issue Dec 4, 2024 · 6 comments
Open

Comments

@Zavier351
Copy link

When I finally managed to get HSR working awhile back, when first loading in the update, i had to continually close and reopen the whole game just to get it to load because it would freeze after loading just a bit of progress. Once it finished loading all the data the first time i didn't have to go through that whole ordeal again.

So after updating the game i had to do it all again, it froze again. So i closed and reopened the application, and Honkers is just stuck on "Loading data." I tried restarting the whole deck multiple times and i tried uninstalling and reinstalling Honkers. I'm really hoping i don't have to delete all the data and reinstall everything including the game itself, because it took all day last time and i couldn't figure out why. If i uninstall Honkers, do i have to delete the app's files, and does that keep the game's files so i don't have to spend all day dealing with that again?

@kujokun11
Copy link

Same as mine

@xolophreny
Copy link

Likewise, both the download issues and the being stuck on Loading data.
It seems to crash while at it, with the report similar to #173

report-0a0468cd-4e39-4a0c-bdb9-6039fcf0b3d3.txt
report-0b2cac16-31eb-4abd-ace4-998a0b450622.txt

@xolophreny
Copy link

Still happening with 1.9.1

@xolophreny
Copy link

xolophreny commented Dec 5, 2024

debug.log showed that the launcher couldn't find a .version file when going through audio data, removing StarRail_Data/Persistent/Audio/AudioPackage/Windows allowed the launcher to start and redownload it

I presume the post-update additional download by the game itself failed for some reason and left the audio data in an unexpectedly weird state? I don't have that log anymore unfortunately but others might be able to take a look at it when the launcher still gets stuck

Though the download process is still very stuttery and hangs up sometimes...

Edit: yeah, after the launcher redownloaded that audio, works alright

@NessaRNG
Copy link

NessaRNG commented Dec 6, 2024

i have the same issue any fix?

@Rewarp
Copy link

Rewarp commented Dec 7, 2024

debug.log showed that the launcher couldn't find a .version file when going through audio data, removing StarRail_Data/Persistent/Audio/AudioPackage/Windows allowed the launcher to start and redownload it

I presume the post-update additional download by the game itself failed for some reason and left the audio data in an unexpectedly weird state? I don't have that log anymore unfortunately but others might be able to take a look at it when the launcher still gets stuck

Though the download process is still very stuttery and hangs up sometimes...

Edit: yeah, after the launcher redownloaded that audio, works alright

I can confirm this fix works too! Back to Trailblazing on Linux.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

5 participants