human-services.md

name	heading	subheading	permalink	redirect_from	partners	resources	learn_more	published	listed	image	image_accessibility	image_icon	project_weight	project_url
Public Benefits Portfolio	We partner with agencies to enable human-centered, digitally-assisted public benefits programs.		/public-benefits/	/human-services/	Administration for Children and Families Alaska Department of Health and Social Services California Child Welfare Digital Services Center for Medicaid and Medicare Services USDA Food and Nutrition Service Department of Labor State of Vermont Agency of Human Services	[https://github.com/18F/human-services](https://github.com/18F/human-services)		true	true				2

We believe public benefits programs can be reliable, accessible, integrated, and effective.

Our team of designers, developers, and acquisition specialists are federal employees working with federal, state, and local agencies including:

{% include agency_subset.html %}

{% include contact-button-stacked.html message='Too often, technology gets in the way of delivering help to the public in times of need. We anchor projects to outcomes to ensure technology works for the people who need it.' button_text='Contact us' %}

As federal employees, we partner with agencies to deliver better services through:


### Outcomes-driven oversight processes - Reduced reporting and approval burden - Practical procurement and vendor management - Coaching and training to build, buy, and manage technology


### Human-centered experiences for all people - Accessible, multi-channel eligibility applications - Secure identity management and document submission - Comprehensive treatment and service locators


### Streamlined agency services - Simplified case management processes - Rapid & accurate implementation of policy as code - Sustainable transition from legacy systems

Examples of our work

{% include card-project.html project='hs-apis-home' %} {% include card-project-nolink.html project='usda-fns' %}

{% include card-project-nolink.html
   project='vermont-iee'
%}
</div>

{% include contact-button-stacked.html message='Can we help your program? Let’s talk.' button_text='Contact us' %}

{% include quote.html text='We’ve leveraged human-centered design and research to take a product from concept to reality – and now we’ve shipped, tested, and are continuing to refine the electronic Advanced Planning Document (eAPD) to meet user needs and deliver value early and often.' person='Jerome Lee, Centers for Medicare and Medicaid Services' logo="Center for Medicaid and Medicare Services" %}