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[General] - Prompt to claim Steam Deck Rewards re-appears every device setup, regardless of claim status or "ignore forever" #11716

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matte-schwartz opened this issue Jan 31, 2025 · 0 comments

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@matte-schwartz
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Your system information

  • Steam client version (build number or date): 1738026274
  • Distribution (e.g. Ubuntu): SteamOS 3.6.20
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • SteamOS System Report: systemreport-20250131024519.txt
  • Devices owned: Steam Deck OLED Limited Edition, Steam Deck LCD

Please describe your issue in as much detail as possible:

Every time I set up my profile in GamepadUI from any device, I receive a new prompt to claim the rewards from my original Steam Deck OLED LE order despite already claiming the rewards on launch. It shows up again after using the Steam Deck repair image on the same device as well.

The prompt to dismiss the pop-up says "Ignore forever", but that does not seem to be working (or it's not worded very clearly).

Steps for reproducing this issue:

  1. With an LE Deck on your Steam account, claim rewards if you have not done so already
  2. Set up a new Steam Deck (or re-setup the same LE Deck)
  3. Log in to your profile during the OOBE again
  4. You should receive a prompt to claim Steam Deck rewards even if you've already done so
  5. Try choosing the "Ignore forever" option
  6. Repeat steps 2-4
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