diff --git a/uniticket/api_rest/urls.py b/uniticket/api_rest/urls.py
index a6c31367..25a04520 100644
--- a/uniticket/api_rest/urls.py
+++ b/uniticket/api_rest/urls.py
@@ -23,10 +23,14 @@
 
     re_path('^openapi/$',  get_schema_view(**{}), name='openapi-schema'),
     re_path('^openapi.json/$', get_schema_view(renderer_classes = [JSONOpenAPIRenderer], **{}), name='openapi-schema-json'),
-    path('api/<slug:structure_slug>/<slug:category_slug>/ticket/new/', user.TicketAPIView.as_view(), name='api-new-ticket'),
-    path('api/ticket/<str:ticket_uid>/', user.TicketAPIDetail.as_view(), name='api-view-ticket'),
+
+    # generic
     path('api/strutture/list/', generic.TicketAPIStruttureList.as_view(), name='api-strutture-list'),
     path('api/ticket/category/list/', generic.TicketAPITicketCategoryList.as_view(),name='api-ticket-category-list'),
+
+    # user
+    path('api/<slug:structure_slug>/<slug:category_slug>/ticket/new/', user.TicketAPIView.as_view(), name='api-new-ticket'),
+    path('api/ticket/<str:ticket_uid>/', user.TicketAPIDetail.as_view(), name='api-view-ticket'),
     path('api/ticket/user/list/', user.TicketAPIListCreated.as_view(), name='api-ticket-user-list'),
     path('api/ticket/close/<str:ticket_id>/', user.TicketAPIClose.as_view(), name='api-ticket-close'),
 
@@ -37,4 +41,7 @@
     path(f'api/{slugify(MANAGEMENT_URL_PREFIX["manager"])}/<slug:structure_slug>/tickets/messages/count/', manager.TicketAPIMessagesCounter.as_view(), name='api-manager-tickets-messages-count'),
 
     # operator
-    path(f'api/{slugify(MANAGEMENT_URL_PREFIX["operator"])}/<slug:structure_slug>/tickets/count/', operator.TicketAPICounter.as_view(), name='api-operator-tickets-count'),]
+    path(f'api/{slugify(MANAGEMENT_URL_PREFIX["operator"])}/<slug:structure_slug>/tickets/unassigned/count/', operator.TicketAPIUnassignedCounter.as_view(), name='api-operator-tickets-unassigned-count'),
+    path(f'api/{slugify(MANAGEMENT_URL_PREFIX["operator"])}/<slug:structure_slug>/tickets/open/count/', operator.TicketAPIOpenCounter.as_view(), name='api-operator-tickets-open-count'),
+    path(f'api/{slugify(MANAGEMENT_URL_PREFIX["operator"])}/<slug:structure_slug>/tickets/my-open/count/', operator.TicketAPIMyOpenCounter.as_view(), name='api-operator-tickets-my-open-count'),
+    path(f'api/{slugify(MANAGEMENT_URL_PREFIX["operator"])}/<slug:structure_slug>/tickets/messages/count/', operator.TicketAPIMessagesCounter.as_view(), name='api-operator-tickets-messages-count'),
diff --git a/uniticket/api_rest/views/operator.py b/uniticket/api_rest/views/operator.py
index 45b9b6ca..9cacb776 100644
--- a/uniticket/api_rest/views/operator.py
+++ b/uniticket/api_rest/views/operator.py
@@ -24,41 +24,56 @@
 logger = logging.getLogger(__name__)
 
 
-class TicketAPICounter(TicketAPIBaseView):
+class TicketAPIUnassignedCounter(TicketAPIBaseView):
     def get(self, request, structure_slug, *args, **kwargs):
         structure = get_object_or_404(OrganizationalStructure, slug=structure_slug)
         oe = user_is_operator(request.user, structure)
         if not oe: raise PermissionDenied
-
         unassigned_tickets = visible_tickets_to_user(user=request.user,
                                                      structure=structure,
                                                      office_employee=oe,
                                                      closed=False,
                                                      taken=False)
+        return Response({'count': unassigned_tickets.count()})
+
 
+class TicketAPIOpenCounter(TicketAPIBaseView):
+    def get(self, request, structure_slug, *args, **kwargs):
+        structure = get_object_or_404(OrganizationalStructure, slug=structure_slug)
+        oe = user_is_operator(request.user, structure)
+        if not oe: raise PermissionDenied
         open_tickets = visible_tickets_to_user(user=request.user,
                                                structure=structure,
                                                office_employee=oe,
                                                closed=False,
                                                taken=True)
+        return Response({'count': open_tickets.count()})
+
 
+class TicketAPIMyOpenCounter(TicketAPIBaseView):
+    def get(self, request, structure_slug, *args, **kwargs):
+        structure = get_object_or_404(OrganizationalStructure, slug=structure_slug)
+        oe = user_is_operator(request.user, structure)
+        if not oe: raise PermissionDenied
         my_open_tickets = visible_tickets_to_user(user=request.user,
                                                   structure=structure,
                                                   office_employee=oe,
                                                   closed=False,
                                                   taken=True,
                                                   taken_by=request.user)
+        return Response({'count': my_open_tickets.count()})
+
 
+class TicketAPIMessagesCounter(TicketAPIBaseView):
+    def get(self, request, structure_slug, *args, **kwargs):
+        structure = get_object_or_404(OrganizationalStructure, slug=structure_slug)
+        oe = user_is_operator(request.user, structure)
+        if not oe: raise PermissionDenied
         ticket_ids = visible_tickets_to_user(
             user=request.user,
             structure=structure,
             office_employee=oe,
             closed=False
         )
-
         messages = TicketReply.get_unread_messages_count(ticket_ids=ticket_ids)
-
-        return Response({'unassigned': len(unassigned_tickets),
-                         'open': len(open_tickets),
-                         'my_open': len(my_open_tickets),
-                         'new_messages': messages})
+        return Response({'count': messages})
diff --git a/uniticket/uni_ticket_bootstrap_italia_template/templates/manager/counters.html b/uniticket/uni_ticket_bootstrap_italia_template/templates/manager/counters.html
index b00aaa1b..22f2ac37 100644
--- a/uniticket/uni_ticket_bootstrap_italia_template/templates/manager/counters.html
+++ b/uniticket/uni_ticket_bootstrap_italia_template/templates/manager/counters.html
@@ -79,7 +79,7 @@
                         <svg class="icon">
                             <use xlink:href="{% static 'svg/sprite.svg' %}#it-comment"></use>
                         </svg>
-                        <span class="toolbar-label">{% trans 'Messaggi' %}</span></span>
+                        <span class="toolbar-label">{% trans 'Messaggi' %}</span>
                     </a>
                 </li>
             </ul>
diff --git a/uniticket/uni_ticket_bootstrap_italia_template/templates/operator/counters.html b/uniticket/uni_ticket_bootstrap_italia_template/templates/operator/counters.html
index fd9b10b8..c4821d19 100644
--- a/uniticket/uni_ticket_bootstrap_italia_template/templates/operator/counters.html
+++ b/uniticket/uni_ticket_bootstrap_italia_template/templates/operator/counters.html
@@ -33,7 +33,7 @@
             <svg class="icon icon-xs" v-else>
                 <use xlink:href="{% static 'svg/sprite.svg' %}#it-comment"></use>
             </svg>
-            <span class="badge badge-primary" v-if="new_messages">{% trans "Nuovi" %}</span>{% trans "Nuovi" %}</span>
+            <span class="badge badge-primary" v-if="new_messages">{% trans "Nuovi" %}</span>
             {% trans 'Messaggi' %}
         </a>
     </div>
@@ -80,7 +80,7 @@
                         <svg class="icon">
                             <use xlink:href="{% static 'svg/sprite.svg' %}#it-comment"></use>
                         </svg>
-                        <span class="toolbar-label">{% trans 'Messaggi' %}</span></span>
+                        <span class="toolbar-label">{% trans 'Messaggi' %}</span>
                     </a>
                 </li>
             </ul>
@@ -100,24 +100,52 @@
     },
     created(){
         this.interval = setInterval(() =>{
-            this.getCounters();
+            this.getUnassigned();
+            this.getOpen();
+            this.getMyOpen();
+            this.getMessages();
             }, 20000)
     },
     destroyed(){
         clearInterval(this.interval)
     },
     mounted () {
-        this.getCounters()
+        this.getUnassigned()
+        this.getOpen()
+        this.getMyOpen()
+        this.getMessages()
     },
     methods: {
-        getCounters() {
-            api_url = '{% url "api_rest:api-operator-tickets-count" structure_slug=structure.slug %}'
+        getUnassigned() {
+            api_url = '{% url "api_rest:api-operator-tickets-unassigned-count" structure_slug=structure.slug %}'
             axios
                 .get(api_url)
                 .then(response => {
-                    this.unassigned = response.data.unassigned
-                    this.open = response.data.open
-                    this.my_open = response.data.my_open
+                    this.unassigned = response.data.count
+                })
+        },
+        getOpen() {
+            api_url = '{% url "api_rest:api-operator-tickets-open-count" structure_slug=structure.slug %}'
+            axios
+                .get(api_url)
+                .then(response => {
+                    this.open = response.data.count
+                })
+        },
+        getMyOpen() {
+            api_url = '{% url "api_rest:api-operator-tickets-my-open-count" structure_slug=structure.slug %}'
+            axios
+                .get(api_url)
+                .then(response => {
+                    this.my_open = response.data.count
+                })
+        },
+        getMessages() {
+            api_url = '{% url "api_rest:api-operator-tickets-messages-count" structure_slug=structure.slug %}'
+            axios
+                .get(api_url)
+                .then(response => {
+                    this.new_messages = response.data.count
                 })
         }
     }