diff --git a/uniticket/api_rest/views/manager.py b/uniticket/api_rest/views/manager.py
index b490934..070c3ce 100644
--- a/uniticket/api_rest/views/manager.py
+++ b/uniticket/api_rest/views/manager.py
@@ -62,6 +62,8 @@ def get(self, request, structure_slug, *args, **kwargs):
         ticket_ids = TicketAssignment.objects.filter(
             office__organizational_structure=structure,
             office__is_active=True,
+            ticket__is_closed=False,
+            follow_check=True
         ).values_list('ticket__pk', flat=True).distinct()
         messages = TicketReply.get_unread_messages_count(ticket_ids=ticket_ids)
         return Response({'count': messages})