Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Can't locate place to add custom printer #20103

Closed
CakePiper69 opened this issue Jan 7, 2025 · 4 comments
Closed

Can't locate place to add custom printer #20103

CakePiper69 opened this issue Jan 7, 2025 · 4 comments
Labels
Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Discussion Open-ended discussion (compared to specific question).

Comments

@CakePiper69
Copy link

Cura Version

5.9.0

Operating System

Windows 10

Printer

None. Current default printer is Monoprice Mini V2

Reproduction steps

  1. Successfully used Monoprice Mini printer
  2. trying to add a Creality CR-10s printer
  3. Opened "add printer"
  4. selected "non-ultimaker printer"
  5. selected "add a non-network printer"
  6. my printer is not listed so I opened your page on how to add a custom printer, since I have the settings for this printer
  7. went back to "add a printer" section of Cura
  8. the option to add a custom printer is not listed (like it says on your website).
  9. Tried connecting the USB cable to the printer controller to see if the program would recognize it. No luck
  10. Came here to report a bug. :)

Actual results

Nothing. I'm still unable to add the new (new to me) printer.

Expected results

I should be able to add a new printer by make and model or add a custom printer and insert my settings.

PS I searched for the log file, but was unable to find it. Sorry.

Add your .zip and screenshots here ⬇️

Cura screenshot
@CakePiper69 CakePiper69 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Jan 7, 2025
@GregValiant GregValiant added the Status: Needs Info Needs more information before action can be taken. label Jan 7, 2025
@GregValiant
Copy link
Collaborator

Thanks for the report.
Do you happen to have the "StartUp Optimiser" plugin loaded from the MarketPlace?
One of the things it does is hide printers so Cura doesn't have to load all 300+ definitions.

@CakePiper69
Copy link
Author

CakePiper69 commented Jan 7, 2025 via email

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Jan 7, 2025
@CakePiper69
Copy link
Author

CakePiper69 commented Jan 8, 2025 via email

@GregValiant GregValiant added Type: Discussion Open-ended discussion (compared to specific question). Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Type: Bug The code does not produce the intended behavior. Status: Triage This ticket requires input from someone of the Cura team labels Jan 8, 2025
@GregValiant
Copy link
Collaborator

I'll go ahead and close this. Have a good day.!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Discussion Open-ended discussion (compared to specific question).
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@GregValiant @CakePiper69