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Unable to open File, The File could be corrupt, inaccessible or it did not contain any models #16987

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ZigeunerBro opened this issue Oct 14, 2023 · 3 comments
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Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Discussion Open-ended discussion (compared to specific question).

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@ZigeunerBro
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ZigeunerBro commented Oct 14, 2023

Cura Version

5.4.0

Operating System

Windows 10

Printer

Kobra Plus / Ender 3 S1 Pro

Reproduction steps

I tried to print a STL file at the following site: https://wiki.openastrotech.com/OpenAstroTracker/Addons/AutoPA

The files are available on github: https://github.com/OpenAstroTech/OpenAstroTracker-Addons/tree/master/AutoPA/STL/V2.0

Every time I try to open one of these files, nothing happened. only an error msg occur an says "Unable to open File, The File could be corrupt, inaccessible or it did not contain any models"

I tried different versions of cura and in version 4.4 (i believe), i could open one of the files. After that I was able to open this STL in 5.4.0 without issues.
But the rest are still gives me that error msg

Actual results

Error Msg:
"Unable to open File, The File could be corrupt, inaccessible or it did not contain any models"

Expected results

just open the file

Add your .zip and screenshots here ⬇️

cura.log

@ZigeunerBro ZigeunerBro added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Oct 14, 2023
@GregValiant GregValiant added Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Status: Needs Info Needs more information before action can be taken. and removed Status: Triage This ticket requires input from someone of the Cura team labels Oct 15, 2023
@GregValiant
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Thanks for the report.
I downloaded the "13_rear_AltAz_mount_6801.stl" file and didn't have any trouble. I have had that error message come up when I try to load a 3mf Project File and the model is missing. I've never seen it with an STL file.
Is it possible that your anti-virus or firewall is having an effect on the download?
image

@ZigeunerBro
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Thx for your help.

Screenshot 2023-10-15 10 10 08
Screenshot 2023-10-15 10 10 16

I found the issue.

I downloaded the files via right click/save as... in the file overview section. And that seems to be the problem.

If i click on the file and use the download button, everything is fine.

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Oct 15, 2023
@GregValiant GregValiant added Type: Discussion Open-ended discussion (compared to specific question). and removed Type: Bug The code does not produce the intended behavior. labels Oct 16, 2023
@GregValiant
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I'll go ahead and close this as solved.

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Labels
Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Discussion Open-ended discussion (compared to specific question).
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